eSaleRugs

I ordered a 8x10 rug (actually2 8x10 returned one) The folding of these carpets has caused really relentless creases and wrinkles. I have tried everything to get this rug to relax lots of traffic walking on it and to no avail it is not doing anything..I do not know what else to do My experience with these folded rugs has been so frustrating! I know its due to fedex wanting this but it sure has made these rugs just awful to calm down. Never have I gone through this till now. This 8x10 carpet looks awful in my room. Please advise what I should do I do want to return it but I dont want to go through all I have through to put this carpet down! To put it mildly its been *** Just letting you know these folded carpets are not the thing to do! Thank you Joanne Browning S.jbrowning@***.com User's recommendation: None as of now

I surely am one of your pissed customers I received my 8x10 (2) triple folded in the same package 1how the *** am I getting out those folds 2..why werent they rolled like they should of been being lg rugs 3I am so distraught about this that I have to now work at getting those folds out after cleaning up a major flood in my basement due to a backup from the street. The cleaning is beyond comprehension as you might imagine 4. The representative is saying should receive a refund for my inconvenience but is only giving me 10% that would be 34.00 well I think I deserve better than that Like maybe a free rug or 50%??? I am very discouraged right now after ordering from you most times I need a rug. But I would like to be accommodated and treated like a good customer. By the way. Lifting those 2 packaged rugs is so heavy I cannot even lift them! I will not send them back I cant lift them! Please may I hear from you soon! I need these rugs I did t expect more work to do when I got them. Joanne Browning S.jbrowning@***.com