Erommy
Erommy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied; rating distribution unfavorable 100%. Reported issues include missing or wrong parts, delayed deliveries, and poor customer service despite a wide product selection.
Key Takeaways for Future Customers
- Check all parts at delivery and keep tracking info for Erommy reviews and disputes.
- Expect slow or unresponsive customer service for exchanges, refunds, or missing items.
- Consider third-party orders carefully; Amazon and retailer interactions have caused mixed outcomes.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing or wrong shipments and undelivered parts.
- Poor response times and difficulty contacting support for refunds, cancellations, or replacements.
- Reports of disputed orders and requests to file police reports for incomplete deliveries.
Positive Feedback
Many products to choose from and generally good prices reported by some customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied; rating distribution unfavorable 100%. Reported issues include missing or wrong parts, delayed deliveries, and poor customer service despite a wide product selection.
Key Takeaways for Future Customers
- Check all parts at delivery and keep tracking info for Erommy reviews and disputes.
- Expect slow or unresponsive customer service for exchanges, refunds, or missing items.
- Consider third-party orders carefully; Amazon and retailer interactions have caused mixed outcomes.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing or wrong shipments and undelivered parts.
- Poor response times and difficulty contacting support for refunds, cancellations, or replacements.
- Reports of disputed orders and requests to file police reports for incomplete deliveries.
Positive Feedback
Many products to choose from and generally good prices reported by some customers.
Media from reviews
Jewett City, Connecticut
Return
I purchased something with you guys, but it turned out to not work and once I built it, everything went into pieces and started to fall out
User's recommendation: Don’t buy
Plainfield, New Jersey
I was upset with walmart not erommy i understand that mistakes are made,i don't like being pushed around especially when my money is at stake
You being the 3rd party should have heard my story, because your sales agent Walmart did not acknowledge my problem at the first call. A package label 10 x 12 but inside was an 8 x 10 unit, and the installers were halfway into the installation when I was told about the problem, and I still had to pay them $250 for their time and labor.
User's recommendation: Better response from your customer service eg. Iong wait
Monticello, Georgia
About a tent it bent
- - Bad weather bent a leg piece.
- - They want to buy a replacement leg part.
- - They ask for urgent information on where to purchase.
I had bad weather, got up, and the leg on the end of it was all bent in. Can I buy more leg for y'all? Can you let me know as soon as possible because I really need some, or do you know where I can purchase more from?
Preferred solution: I would love to get more leg
Leesburg, Virginia
Parts not delivered
- - I waited since Oct for parts that were wrong and never received them, and a tracking number was given twice but FedEx says they never received it.
Make sure all the parts are there I have been waiting since the end of October to receive my parts and still have not received them they sent me the wrong ones I asked them why they never said why I received an email a few days ago they said maybe the 23 of January. They gave me a tracking number twice said FedEx FedEx said they never received it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Got scammed on Amazon by Erommy
- - I bought an Erommy floating fireplace stand on Amazon.
- - Only the fireplace arrived.
- - Two shipments with one tracking number; they want a police report.
Company fixed the issue and I have been provided with settlement agreement.
Bought a floating fireplace stand from Erommy on Amazon, but I only received the fireplace. I paid 224.68.
The fireplace and stand were shipped from two different places with only one tracking number, so they said I received the order when I only received the fireplace.
They want me to make a police report saying it was stolen when it was not. I am not making a false police report.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elk Grove, California
Cannot get a hold of anyone
- - Sunroom order missing a box; I can't build.
- - No response after many contact attempts; one number works 10% of the time; spent over $3300.
I received an order for a sunroom, and it is missing a box. I have been trying every type of communication and cannot get a response.
Please help; I have called no less than 50 times during business hours with no help. One number to call, and it works 10% of the time.
This is so frustrating. I spent over 3300 dollars and can't build my project without the missing box.
- Lots of products to choose from and prices are good
- Customer service is terrible
Preferred solution: Deliver product or service ordered
Companies Similar to Erommy
ForeverWick Candle
“I baught 2 of your candles a little while back! Burned both candles down and guess what? No diamonds in...“
Ruggable
“Their main customer service number is never answered. The message perpetually says you are calling out...“
RealRooms
“Order by accident, and want to cancel, so cancel this order!!! Your customer service is terrible and not...“
Daals
“Customer is based out of the UK, and we had furniture that was attempted to be delivered at the wrong...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
They made it good received order