Erlanger Health System
Erlanger Health System Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Erlanger Health System reviews skew negative, with a strong sentiment of dissatisfied patients and frequent customer complaints citing poor staff responsiveness and high price levels.
Positive Feedback
Few positive themes appear; there are no recurring praises in recent feedback and satisfaction signals are limited.
Negative Feedback / Risk Areas
- Front-desk and clinical staff perceived as inattentive or rude during urgent visits.
- Long wait times, with reports of hours without proper care or follow-up.
- Perceived limited diversity of services and a high price level by consumers.
Key Takeaways for Future Customers
- Consider other hospitals if prompt, attentive triage is critical.
- Confirm expected costs and insurance coverage before nonemergency visits.
- Bring documentation and advocate clearly for timely assessment.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Erlanger Health System reviews skew negative, with a strong sentiment of dissatisfied patients and frequent customer complaints citing poor staff responsiveness and high price levels.
Positive Feedback
Few positive themes appear; there are no recurring praises in recent feedback and satisfaction signals are limited.
Negative Feedback / Risk Areas
- Front-desk and clinical staff perceived as inattentive or rude during urgent visits.
- Long wait times, with reports of hours without proper care or follow-up.
- Perceived limited diversity of services and a high price level by consumers.
Key Takeaways for Future Customers
- Consider other hospitals if prompt, attentive triage is critical.
- Confirm expected costs and insurance coverage before nonemergency visits.
- Bring documentation and advocate clearly for timely assessment.
Turn one complaint into a collective action
Chattanooga, Tennessee
Poor customer service
- I had chest pain on the left side and needed help.
- Desk staff were inconsiderate; I waited over 3 hours.
- BP checked and high; won't return.
I was very ill having pain on the left side of my chest. When I got there the person sitting behind the desk was Very inconsiderate and didn't won't to help me.
After for my info as I'm telling her she's acting stupid and keeps claiming that she couldn't hear me. Which was a lie. After I waited for a while they finally called me to get my blood pressure checked it's a little high. But they asked me to was anyway.
After that I sat there over 3 hours without anyone caring to see if I was okay.
That staff was inconsiderate trash. Don't care to go back there again!
User's recommendation: If you value your life, go elsewhere
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