Manufacturer: Erie Insurance Category: Claims Clear all filters (6 of 6 reviews match)
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Feed up with Erie after they denied a claim less than $1000.I experienced minor water damage from a rain storm that left damage to a door and hardwood floors.Erie adjuster was in no way sympathetic and said that I should not count on any payment from them. Surprise! She was right. She wasted my time and her's as well. I have been a loyal customer for 30 years with 0 claims filed. I figure the adjuster visited my home during December and it was...
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Anonymous

Anonymous GOOD RIDDENCE! You most likely had a non covered loss and wanted something for nothing. Dont matter if your here for 50 years if you have no insurable loss, you have NO CLAIM....

1.0
I liked
  • Agent
I didn't like
  • Customer service adjuster professionalism
  • Claims dept
  • Claims service
#988939
Had Erie auto/home for about 20 years.Two claims. Wife's car caught a stone from the road in the windshield....I assumed I would be out the deductible, but they sent a guy out that repaired the chip (before it turned into a horizontal crack....had this happen before) in the windshield, can't see the repair at all, and no cost to me. I assume he was cheaper than their part of a new windshield. Repair worked fine. Washing machine fill valve stuck...
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4.3
I liked
  • Reasonable cost
#982584
Erie Insurance is the ONLY company not paying for hail damage. They even went as far as to claim that the damage on every single house wasn't caused by hail and that it was "man-made". When they told my husband and I that we looked at each other and knew instantly that Erie Insurance was nothing but a scam and should be shut down immediately. I have retained legal counsel and will battle Erie until i am blue in the face. We will not let them...
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1.0
I didn't like
  • Customer service
#975465
Erie Insurance has no problem taking your money, but when its time to pay out they will squirm, dodge, and make excuses as to why they are not liable. It literally took me retaining a lawyer before they admitted they were wrong and paid for the claim but even then refused to pay for my lawyer fees. Avoid this insurance company at all cost! They are beyond fraudulent. I have two other home owners on my street that have filed lawsuits against Erie.
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1.0
I didn't like
  • Customer service
  • Way they train their staff
  • Policies
#975461
I have had to make two claims on my brand new home due to builder negligence, and it has been extremely difficult, nerve racking, and depressing for me.My adjusters have always been great. The supervisors and customer service, and even my agent have got to have some of the worst bedside manner (for lack of a more related term) of any company I have ever dealt with. They have been extremely rude to me on numerous occasions and expect you to know...
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Anonymous

andy I'd be curious why you have a homeowners claim when you state the problem is builder negligence. If it's a new home, the builder has an implied warranty for a year in most st...

IMO, Our ERIE adjuster from the Bethlehem, PA office, was outright attempting to steal $5000, of the first few items of a $150k homeowner's claim after a water pipe burst while we were out of State. Had I not appealed his decisions, all that would have been lost. The home office is completely aware of my many complaints and did nothing. They are all complicit. WE ARE FURIOUS! They denied us alternate housing when the house was uninhabitable....
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mankie

mankie I feel your pain. I hate to recommend any other insurance company because overall they're largely lazy and dishonest, or is it overworked. It's definitely a racket.
I lef...