Manufacturer: Erie Insurance Category: Claims Clear all filters (9 of 9 reviews match)
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March 15 I had a car accident – I was not at fault.2 cars hit me where my car was completely totaled. Because 3 insurance companies are involved in this process, I was informed that I should file a claim with my insurer and Erie would pay me money within a few days....
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Anonymous
FromVA

And don't forget how lousy their homeowners insurance is either- horrendous claims experience and terrible customer service. Shouldn't even be in the insurance business. May...

1.0
Product
Erie Insurance Auto Claim
I liked
  • Agent marta
I didn't like
  • Jeff cluchey
#1040953
Reply to reviews
Had and accident with a customer from Erie's insurance.Because of the accident the body of my car was damaged, so was my sway bar broken. The insurance company covered the paint work and my car was back to new, however the sway bar was not fixed. I had to take it to a...
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Product
Erie Insurance Auto Claim
#1034619
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Erie Insurance Auto Claim Review
Erie Insurance Auto Claim Review
Erie Insurance Auto Claim Review
Erie Insurance Auto Claim Review
Erie Insurance Auto Claim Review
Erie Insurance Auto Claim Review
Ilegally parked delivery truck with its back on the road and front facing an Hilton Garden Inn dropped its liftgate over the road and fell on my car damaging frame and puncturing a hole in the front windshield.7:30pm on 12/18/2016. The truck had no lights on anywhere...
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Anonymous
andy

OK...WHY WOULD Erie pay your claim if you only have liability ?Liability pays someone else if YOU damage them.Do you understand the types of insurance at all ?

Product
Erie Insurance Auto Claim
I liked
  • None
I didn't like
  • Claims service
  • Customer service
#981637
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Erie Insurance Auto Claim Review

#969907
Had a accident with a Erie insurance holder my car was a total loss 12 month has gone by no claim response yet. That is not fair.
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Erie Insurance Auto Claim Review

#919263
1.0
I had my car totaled and erie holder was at fault now 5 days later still no call back no rental and my insurance claims has left messages for 5 days and no response and the lady i did take to was rude as can be hope to never have to deal with them again
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Someone hit my car in Jan.in Maryland. It was not totaled and was under Maryland's 75% "not totaled" percentage. So they are supposed to repair it. But they said, well, there could be "hidden damage" and therefore are totaling it anyway. So what is the point of this...
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2.0
Product
Erie Insurance Auto Claim
I didn't like
  • Eries treatment of a loyal customer
  • Customer service and attitude
#915079
Reply to reviews
On June 7th One of their policy holders hit my brand new car.I Called them. They acted interested. Called back. Told me they have witness sstatements and even asked me what repair shop I would want to use. It's been days. My statefarm agent called multiple times. I've...
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1.0
Product
Erie Insurance Auto Claim
I didn't like
  • Poor customer service
#862998
Reply to reviews
Fine Line Auto Body is a body shop, and we are here to work with and for people. We work with many different insurance companies, but Erie is one of the most unprofessional. People who work for Erie are very rude, they do not return phone calls. It is almost as they do...
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1.3
Product
Erie Insurance Auto Claim
I didn't like
  • Customer service and attitude
  • That they denied my valid claim
  • Eries treatment of a loyal customer
#850897
Reply to reviews
I was rear ended by an Erie insured driver.Pushed into another vehicle. I was first told I could not get my car repaired until the adjuster returned from vacation. I still have a injury claim from that accident which happened on May 5th. It is now August 5th and they...
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Anonymous
Lise

I believe that a class action lawsuit is necessary. This company has a reputation for denying legitimate claims, and is known as stingy. Lawyers have told me how bad they ar...

Anonymous
Anonymous

I was t-boned by an Erie driver last year. Kim is my adjuster and she is far from helpful, understanding, or compassionate. They've been giving me the run around since the acc...

Product
Erie Insurance Auto Claim
I didn't like
  • Poor customer service
#678215
Reply to reviews