Anonymous
map-marker Erie, Pennsylvania

Erie Auto Credit Customer Care Review

Just got a 09 patriot from there and the people there practically bent over backwards to help me have nothing but good to say about that place so far
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Reason of review:
Good customer service
Anonymous
map-marker Fairview, Pennsylvania

HORRIBLE DEALERSHIP

Bought a 2013 Ford Edge with nothing but trouble. First- I bought my car in August and it hasn't been a year yet and I had so many issues. Inspection sticker said July which meant they just had it inspected right? They inspected the car with winter tires which wore down so fast driving on the hot payment. Yes, my fault for not being aware of the tires when I bought the car but a month later when I saw the wear, I brought it up to them. Told me to bring it in. They measured the outside of the tire (not all of them, one) and said they measure 6. Yeah on the outside... What does it measure on the inside. Second- When I was looking at the vehicles, I asked why the mileage is so high on all the vehicles I saw. Explanation- all cars come in like that now. Very rare you see cars with low mileage. Mine was 84,000. Being gullible, I thought "okay". Later a friend said to me, maybe because it was a sales guy who traveled a lot or they are rentals. Explains why the high mileage but also Oh no. You know what people do to rentals cars? Treat them poorly. 3rd- I took my car in for an oil change a couple months later (somewhere else) and I had someone tell me that my head light is not shining on the wall straight. They checked out the bulb and it wasn't even the correct number AND it was just laying in there not even placed in correctly. Now- not even a year yet (9 months: date of this post) I need to replace my PTU transfer case because it is cracked. You know how much that costs with parts and labor? $1800.00. Crooks!
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Reason of review:
Damaged or defective
Anonymous
map-marker Erie, Pennsylvania

Erie Auto Credit - Water Pump Review from Erie, Pennsylvania

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bought a van their it had a new water pump that they said was warrentied by them we drove it a week when the pump seized and the belt rapped around the block i called them they refused to fix it even under the warrenty and wouldnt tow it either they wanted me to pay cash for the repair so i then stopped all payments it sat in my drive wày for two months before they finally picked it up called it a volintary repo.they also put *** in the bumper they suck
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Reason of review:
Damaged or defective
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Anonymous
map-marker Erie, Pennsylvania

Business sold vehicle that was in dire need of repair

Erie Auto Credit - Business sold vehicle that was in dire need of repair
Dear Pissed Consumer, I have had my 2001 Jeep Grand Cherokee I purchased from Erie Auto Credit for a year. Since the purchase of my vehicle, I have had it in the shop close to 20 times for everything from the radiator to the actual engine. The full engine had to be replaced because it was running erratically and was detremined via professional engine mechanic that 3+ inches of sludge on the engine due to misuse by the previous owner. The management and the owners of Erie Auto Credit preach that they will help you "restore" and "rebuild" your credit upon purchase of a vehicle at their establishment. Since the purchase of my vehicle, I have had it in the shop more than I have driven it, and it has done nothing to help my credit, it has actually made it worse because of all the repair costs. I have paid more in total repair costs than I have in all my car payments combined. Erie Auto Credit and it's management and associates also claim that all vehicles (albeit used) are "serviced" and "inspected" prior to sale. If my Jeep was serviced properly prior to sale, a failing engine, radiator, fuel pump, and every other failing part would have been detected. They do absolutely nothing to help me. In fact, when I file a complaint/review publicly on their Facebook page, they single me out from all the other customers like i'm ***. They take absolutely no responsibility for selling me a failing vehicle and state that they don't have a "crystal ball" to which they can view to see what is wrong with vehicles prior to selling them.
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Loss:
$4000
1 comment
Guest

Yes Erie auto credit is a sham, I am a mechanic, and I quit New motors because of eac, trying to tell me to overlook things that were wrong with their auction garbage so they could screw people, they even sent a car that I would not put state inspection stickers on to a craphole called oakies and they were more than happy to put stickers on a less than safe car, my advice is never buy anything from Erie auto credit they are Rip Off Artists

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