New Reviewer

Pay off difference not refunded

This business took three months to pay off my trade in with my credit union. Of course during this time I continued to make payments to my credit union and my new note. I expected to get refunded my money from either my credit union or this business. Well... did not happen. I contacted Equity Auto Center almost one month ago asking for my refunded. They stated they would look into it. I still have not heard from them. Since then, I have sent additional emails. Again, no response.
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ID
#1588406 Review #1588406 is a subjective opinion of poster.
Location
Phoenix, Arizona
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$800
Preferred solution
Full refund

Horrible experience

This place need to fired all the sale man, special this sale man fernando,they are useless and they lie to Customers
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ID
#1089115 Review #1089115 is a subjective opinion of poster.
Reason of review
Poor customer service

Happy with the product, not the service