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Equitable Group

Equitable Group

www.equitablebank.ca
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What is your customer experience with Equitable Group?

Equitable Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Mostly negative sentiment in recent Equitable Group reviews, with a specific recommendation: "Don't go through them for life Insurance". Consumers report a high price level and dissatisfaction with billing and customer service.

Positive Feedback

No positive feedback appears in the provided review and summary.

Negative Feedback / Risk Areas

  • Frequent Equitable Group customer complaints about billing practices and customer service delays.
  • Payout processing issues, including check errors and extended reissue times.
  • Perceived high pricing for life insurance products.

Key Takeaways for Future Customers

  • Read Equitable Group reviews before purchasing and compare pricing.
  • Expect possible delays in claims payout and verify check details on receipt.
  • Contact customer service early and document all communications regarding billing or refunds.
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Anonymous
map-marker Dallas, Texas

Horrible customer service and horrible payout practices

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Policy promises death-claim replies in 10-14 business days.
  • - No contact for a month, a late check with mismatched number, and a 10-day reissue.

Their policy states after you submit a death claim they have 10-14 business days to reply, I had to call them after not hearing a word for a month. Was told check would be mailed the next day, 11 days later it arrived.

Went to my bank to deposit it, they couldn't because the check number on the check and the one they typed didn't match. Now hearing it will be 10 more business days to reissue their mistake.

User's recommendation: Don't go through them for life Insurance

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