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I had nothing but trouble with this company. After an error message said the website could not process my order for a credit report, I see that my bank account was billed twice and still no report. The follow up from that was full of multiple calls with agents who...
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1.0
I didn't like
  • Disorganized
  • Staff are hard to understand on the phone
  • Hard to reach
#986647
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1) Equifax gave me an alias, which attached another person's name to my account, it was disputed 2) Equifax had my dob wrong. Disputed 2 times for them to get it right 3) Creditor provided pay-off updates on 11/18/16, it is now 1/3/2017, and it still does not show...
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This incident happened at the xerox tower located at yonge and finch. I went to line up at this location to obtain my credit score. Aftet about 2 hours in line it was finally my turn. Right after I had paid the man at the counter asked me if i had my pay stub with me....
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3.0
#956795
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Equifax Credit Report Review

#930486
Had an account that was paid in full. After numerous conversations with these people, they finally uodated my credit report after 13 months!
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Equifax Credit Report Review

#862062
Equifax is selling consumers their credit report and score and selling lenders a totally different report and score( usually lower)
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Equifax Customer Care Review

#858684
1.0
Reported me as deceased called equifax could not and would not help. Only pass the buck, the people that I talked to were in phillipines and did not understand Englisn or where trained not to equifax is a total ripoff I am filing a complaint to bbb and other agencies. Also having my attorney try and contact equifax.
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Equifax Customer Care Review

#850381
2.2
Tried to get a free credit report , ended up being billed for a subscription which i did not want Phone number given for obtaining the free report after a credit denial takes you on an never ending loop of " i did not get that"
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I signed up for a free trial at first just to check my score. I called shortly after to cancel but still got charged. I called back and signed up for a cheaper program to get a little bit of my money back. The next day I called back again and canceled. Well today I...
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I have been trying to get a copy of my credit report from Equifax, not only did they not provide my credit report but even after sending them copies of my drivers license and SSN by both FAX and postal mail, they still have failed to provide me with my credit report....
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1.0
I liked
  • No assistance to correct information in credit report
  • Not acknowledging identification documents i sent repeatedly
  • Not providing my credit report after multiple tries and calls
#931666
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I tried to get a fraud alert lifted to buy a new car. The nasty non-speaking jewel on the phone took rudeness to a whole new level. When I asked her to give me a supervisor she then started to lecture me and refused to do so. If you don't want to do any work you...
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1.0
I didn't like
  • I do not know where they get their info from
  • Customer service
  • Fraudulent services
#930283
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5..FIVE times, I've requested my credit report/history through equifax. EVERY time they have given me an excuse to not give me my free credit report despite sending the info they require on high quality scanners. Final straw was the other day when I paid online to get...
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was hacked at irs. irs gave me equifax for one year to monitor my credit. equifax sent a letter demanding the right to share my personal information if i did not contact them within 30 days to limit the information. there phone number in the letter is junk and does...
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These guys are a worthless, lazy company who want to take advantage of people in the time of need. Trying to charge me to freeze my own accout after im going thru a identify thieft. These guys are just as much thiefs and crooks as the people who stole my identity. Try...
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Contact Equifax

Headquarters Address:
Equifax Credit Information Services, Inc
P.O. Box 740241
Atlanta, GA 30374
Phone:
(888) 202-4025
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I recently made a dispute to Equifax regarding an inquiry on my credit report, the next week I find an address change notice on my report. An address that I had 20 years ago. Petty , really petty people working for Equifax. It's no wonder Equifax has the most...
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#923247
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