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Epsilon

Epsilon

www.epsilon.com
What is your customer experience with Epsilon?

Epsilon Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied with product reliability and report errors, no coffee output, and a persistent low bean warning despite sufficient beans. Rating distribution is 100% unfavorable and reviewers cite a high price level and poor billing and customer service experiences.

Key Takeaways for Future Customers

  • Read Epsilon reviews about reliability and customer service before buying.
  • Expect potential billing or refund issues given reported complaints about billing.

Negative Feedback / Risk Areas

  • Product malfunction: error screen and no coffee despite cleaning.
  • Customer service: slow or unsatisfactory support for defects.
  • High price point and concerns about refunds and billing practices.

Positive Feedback

There are no positive points in the single review provided.

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James K Eaw

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It doesn't help

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AI Highlights
  • - Screen shows error; no coffee comes out.
  • - Cleaning hasn't fixed it.
  • - Low bean warning pops up despite beans.
  • - Paid over $700; very disappointed.
Updated by user Dec 05, 2024

No,nothing changesThey never call me or email me

Updated by user Dec 05, 2024

No,nothing changesThey never call me or email me

Updated by user Dec 05, 2024

No,nothing changesThey never call me or email me

Original review Nov 28, 2024

Screen show error message and only water , no coffee is not come out.

I cleaned it every where I can but nothing changes

I know when the low bean warning kept popping up even when it had plenty of bean.

I'm very disappointed.

And I paid over $700

View full review

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