Skip to content
Epiphone

Epiphone Reviews

www.epiphone.com
What is your customer experience with Epiphone?

Epiphone Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Epiphone has a 3.0 star rating from 2 reviews; consumers are mostly neutral and highlight customer service and discounts, and note the price level is low.

Key Takeaways for Future Customers

  • Check Epiphone reviews for parts ordering and replace part availability.
  • Expect help requests about replacement parts and onboard electronics when contacting customer service.

Negative Feedback / Risk Areas

  • Customer complaints focus on poor customer service and slow or unclear responses.
  • Difficulty getting direct help for wiring or electronics repair questions.

Positive Feedback

Reviewers value customer service when it works and note low price level and occasional discounts.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Katilyn Bbt
map-marker Minneapolis, Minnesota

Who am I rating ? Epiphone or Pissed consumer service.?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Product is good, customer service was poor.
  • - Wiring: five wires (plug: black, yellow, green; batt: red, black) detached; need reattachment guidance.

I love my Apple phone guitars. Ive had several of them over the years been very satisfied.

However, the customer service I received from consumer was very very poor. Didnt get any answers to my questions. I did not solve the problem. Why cant someone from Phone customer service speak with me directly.

I have a wiring issue that I need help with. The control board came loose from where it was attached and wiggled around enough that all the wires came detached I just need to know how to reattach them in the proper place. There are five wires. The plug side has a black, a yellow, and a green.

The battery has a red and a black.

All these wires have become disconnected. I need to know how to start them back in the proper place.

View full review
Michael H Klm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zuldare@***.com

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hello.I need to replace the onboard electronics in my Epiphone PR 75 acoustic electric, seriel #S9708****. Tell me how I can order it.

Thank you. Michael

User's recommendation: First, make sure from what website you are contacting Epiphone. I dont know how I contacted them thru a website called "Pissed Customer"!! because I'm not pissed, just trying to buy some replacement parts. I'm not sure that I can buy them yet. anyway, i'm not pissed, just trying to get something.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article