Epicurious
Epicurious Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment in Epicurious reviews: low price level and valued Exchange, Refund and Cancellation Policy and site layout; some issues resolved quickly by the magazine department, but product replacement and support problems noted.
Key Takeaways for Future Customers
- Expect a low price point and clear site layout that reviewers appreciate.
- Know the Exchange, Refund and Cancellation Policy is important for refunds and returns.
- Contacting the magazine department can sometimes resolve account or recipe issues.
Negative Feedback / Risk Areas
- Customer complaints about short 30 day return windows for defective parts and resistance to replacement.
- Reports of unprofessional representatives and account lookup problems when saving recipes.
Positive Feedback
Some issues are resolved quickly by staff; reviewers cite useful policies and a well-laid-out store experience in Epicurious reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment in Epicurious reviews: low price level and valued Exchange, Refund and Cancellation Policy and site layout; some issues resolved quickly by the magazine department, but product replacement and support problems noted.
Key Takeaways for Future Customers
- Expect a low price point and clear site layout that reviewers appreciate.
- Know the Exchange, Refund and Cancellation Policy is important for refunds and returns.
- Contacting the magazine department can sometimes resolve account or recipe issues.
Negative Feedback / Risk Areas
- Customer complaints about short 30 day return windows for defective parts and resistance to replacement.
- Reports of unprofessional representatives and account lookup problems when saving recipes.
Positive Feedback
Some issues are resolved quickly by staff; reviewers cite useful policies and a well-laid-out store experience in Epicurious reviews.
Bangor, Maine
I keep getting rejected when I try to save recipes
- - Called Epicurious; they had no record of my email despite years of emails.
- - The magazine department resolved my issue quickly after the transfer.
I called Epicurious and they had no record of my email even though I have been receiving emails from them for years. The person I was dealing with sent me over to the magazine department and they were able to resolve my issue quickly.
Whiting, New Jersey
Need replacement glass lid for my frying pan lid
- - The 6 qt lid has a 30-day return policy.
- - The lid shattered after one day.
- - The representative was unprofessional.
I was tolded that there was only a 30 day return policy on my 6 qt frying pan lid , even though the lid shattered after cooking one day.The company should replace the lid out of courtesy.The representative was even a unprofessional.
User's recommendation: Buy a frying pan from a company who cares about replacement for a defective product.
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