Epicerie Maxi
Epicerie Maxi Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Epicerie Maxi reviews show a 1.7 star rating from 3 customers with a largely negative sentiment and 67% unfavorable feedback; reviewers advise contacting head office for formal complaints.
Key Takeaways for Future Customers
- Expect limited product diversity and a generally high price level.
- Frequent customer complaints about cashier and manager interactions; consider documenting incidents.
- Problems reported with online shopping, payment issues, and gift card handling.
Negative Feedback / Risk Areas
- Recurring reports of rude or prejudicial manager behavior and poor cashier service.
- Poor customer service follow-up: missed callbacks and unresolved complaints.
- Payment and billing issues, missing stamps, and difficulty resolving problems without escalation.
Positive Feedback
Some earlier incidents were met with apologies from staff, but positive remarks are scarce in recent reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Epicerie Maxi reviews show a 1.7 star rating from 3 customers with a largely negative sentiment and 67% unfavorable feedback; reviewers advise contacting head office for formal complaints.
Key Takeaways for Future Customers
- Expect limited product diversity and a generally high price level.
- Frequent customer complaints about cashier and manager interactions; consider documenting incidents.
- Problems reported with online shopping, payment issues, and gift card handling.
Negative Feedback / Risk Areas
- Recurring reports of rude or prejudicial manager behavior and poor cashier service.
- Poor customer service follow-up: missed callbacks and unresolved complaints.
- Payment and billing issues, missing stamps, and difficulty resolving problems without escalation.
Positive Feedback
Some earlier incidents were met with apologies from staff, but positive remarks are scarce in recent reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montreal, Quebec
Postuler pour l'emploi
Bonjour je m'appelle evodie j'ai reçu une alerte d'emploi que vous embaucher je veux postuler mais je n'y arrive pas aidez moi svp merci
Montreal, Quebec
Pissed off on the casher #6
- - The reviewer says the cashier was angry and not good with customers.
- - The reviewer bought 10 sacks of rice and tried to punch in 1 sack.
The casher is maxi Côte de nieges #number 6 the black woman is not good we buy 10 sack of rice she dont now how to handle the costumer i put 1 sack of rice to punch because i buy 10 sack she want to punch everything she like angry she is not good in casher not like other casher they treat the costumer nicely
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint about extreme rudeness (prejudicial behaviour) of manager at 6825 Cote Des Neiges location
- - Cashier refused to speak English.
- - Manager was rude, said English isn't required and we speak French in Quebec; escalate to head office in 3 days.
I have run into this problem a number of times at this location, but in the past the manager apologized when I complained about cashiers who refused to serve me in English, but today was very different and the last straw for me. I am done taking this kind of garbage.
Cashier refused to speak English despite several attempts to get her to do so. I complained to the manager (don't know his name, but he was on duty at the front of the store at 8 pm Thursday evening July 17, 2025).
He was extremely rude and insulting, telling me cashiers weren't required to speak English and then gave me a snotty lecture that "we speak french in Quebec". He then started interrogating me as to why I don't speak french which is clearly none of his business. He was very hostile and unprofessional: trying to bully me. Obviously prejudiced against people who don't speak french...a disgusting piece of low life who is not fit to deal with paying customers and who should be fired immediately. *** like this are a detriment to Maxi's reputation.
If my complaint isn't addressed by management within three days, I will escalate this matter with head office.
User's recommendation: contact head office to make formal complaints if manager is rude and report him
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPay with gift card
No answer when there is any issue about payment. Any mistakes can cost allot for customer.
Better buy some where else. I had bad experience with online shopping
User's recommendation: Low
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service
Nothing yet
They treated me like a liar. They told me they would call me back in 24-48 hours and never did. Never had such bad service in the store and at the head office.
- Bad service
Preferred solution: Full refund
User's recommendation: Not at all
Laval, Quebec
I didn’t get my stamps
They didnt provide my stamps and they told me to go to another maxi.
I was upset because I wasnt able to go to all the maxi stores.
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