Epic Wings
Epic Wings Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Epic Wings has a 2.3 star rating from 5 reviews and consumers are mostly dissatisfied.
Positive Feedback
Customers praise the great location, like the strips, and say food is usually as described.
Negative Feedback / Risk Areas
- Frequent Epic Wings customer complaints about missing items and no refund for shorted orders.
- Poor customer service and hard-to-reach online order support, including issues with points and coupons.
- Food safety concerns and at least one report of illness; a theft incident raised transparency worries.
Key Takeaways for Future Customers
- Check your bag and containers before you leave and verify orders at pickup.
- Expect difficulty obtaining refunds or fixes via customer service; document issues immediately.
- Read Epic Wings reviews and be cautious with online order promotions and advertised coupons.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Epic Wings has a 2.3 star rating from 5 reviews and consumers are mostly dissatisfied.
Positive Feedback
Customers praise the great location, like the strips, and say food is usually as described.
Negative Feedback / Risk Areas
- Frequent Epic Wings customer complaints about missing items and no refund for shorted orders.
- Poor customer service and hard-to-reach online order support, including issues with points and coupons.
- Food safety concerns and at least one report of illness; a theft incident raised transparency worries.
Key Takeaways for Future Customers
- Check your bag and containers before you leave and verify orders at pickup.
- Expect difficulty obtaining refunds or fixes via customer service; document issues immediately.
- Read Epic Wings reviews and be cautious with online order promotions and advertised coupons.
Media from reviews
Turn one complaint into a collective action
Points
Nothing. Didn't reach anyone to correct the problem. Very frustrating through the App too to get my earned points.
User's recommendation: Don't bother
Stolen Merchandise.on August 3rd at approximately 1 pm 2 Wife @ i car ,House Keys were stolen, All sources were used. Tried contracting Mgr.for Video info. Mgr was given # to our Home. No reply.
Look @ surveillance video with me, find who might of stolen car @ house keys. Sheriff's dpt took a report.
Looking @ Lawyers. Im retired with a little $ .please be Transparent.
Thank you. Be aware of your
User's recommendation: Be aware of your belongings. 426Store
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Got sick off the chicken
The last thing I wanted to do is complain for people to see it. I wanted to make a complaint to headquarters of Epic Wings because I wanted to see if you could help me take care of this..
3 1/2 days ago we ordered for six people
To eat while we have a meeting.
We are all coming from different areas of San Diego.
I love Wings And Things we eat at the Mira mesa location 1 time every 2 weeks.
At this one particular time we got very very sick all of us.
Three days of screaming, diarrhea, really dehydrate you and we were all in the same situation.
I sure hope that the store in Mira mesa is not letting their standards in food safety and or food storage etc.
This is very strange and so not know why it could happen to us.
Please advise.
- We love it
- Getting so sick is a con
Preferred solution: A new dinner at the same price to see if this is only a once in a lifetime issue
YOU ARE A LIAR. If this really happened you would not want a new dinner free or not. Try visiting a soup kitchen if you cannot afford to eat.
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stockbridge, England
My order was unsatisfactory
I just purchased a 4 piece strips meal and instead of 4 full strips I received maybe two and a half strips. Ive never complained about my orders from epic wings but when I got home and opened the container I just about cried. I was so hungry and when I saw what I thought would be enough food to satisfy me I instead can only be disappointed and still hungry
- Usually great food and as described
- This meal sucked
Preferred solution: Full refund
San Diego, California
Didn't adjust my bill because of coupon
I ordered a family pack on line and added extra wings and bread. I didnt see any specials but needed the extra ckn so ordered.
When I got to the store I saw a $20 off special in the window for a party pack of 32 tenderloins! I told the shift lead about it but she didnt know how to adjust in the register.
Why dont you show the special on line when you order?? Not right!!
User's recommendation: Post specials on line!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Horrible response from manager
I ordered lunch from the location in Escondido today. Not only was I shorted the $1.50 ranch but each of the 2 meals were missing a strip.
I was told that if I couldn't bring the food in to prove it, there was nothing she could do. How do you bring in an item that is missing for one and for two, I was on a lunch break and wanted to eat at least what we had.
I should not have been charged full price for missing the ranch I paid extra for and the the 2 missing strips. This is not good business
- Like the strips
- You do not get refunded for missing items
Preferred solution: Price reduction
User's recommendation: CHECK YOUR BAG AND CONTAINERS BEFORE YOU LEAVE
I hear ya. I had a similar situation and all you can do is blast them on yelp or google.
Beware lots of “little losers’s will have a comment but most of us understand and get why you have to be heard. Best to you Hey Siri.
San Diego, California
Ordering BOGO issue
Could not use coupon no word of any issues on the advertising hard to get a hold of any customer service as if it's intentional
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
National City, California
Complaint
I got my order wrong and absolutely bo sauce. Maybe it was for someone else that requested no sauce. Very dissatisfied
- Great location
- Do not make attempts to check orders
Preferred solution: Price reduction
User's recommendation: Check ur order before leaving
Customer service
No one can help with online order. Told them I could add special and they said they couldnt help at all. Not even help canceling and reordering
Preferred solution: Full refund
They hire idiots
I ordered epic fries combo and they charged me for the epic wings combo waited 30 mins for the wrong order Wich was $15.03 I waited another 15 minutes once I did get the fries they told me my order didn't come with a drink.
Preferred solution: Full refund
I ordered epic fries combo and they charged me for the epic wings combo waited 30 mins for the wrong order Wich was $15.03 I waited another 15 minutes once I did get the fries they told me my order didn't come with a drink. You cannot even spell the word "which" A word WICH or WHICH as it is correctly spelled would be on a first grade spelling list. If you are no smarter than a six-year-old you have NO RIGHT calling anyone idiots.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHalf of my food was missing
I paid for a family meal and got ten wings no fries are mozzarella sticks are my extra fries, and also my chicken was extra crispy that it was hard
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I doubt you can afford a lawyer if you have little money. Besides you are the one that left the keys behind.