Epic Pass Reviews
Epic Pass Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Epic Pass has a 3.2 star rating based on 4 customer reviews. Consumers are mostly neutral. Rating distribution shows about 50% positive and 50% unfavorable, with mixed recent recommendations.
Key Takeaways for Future Customers
- Check Epic Pass reviews and consider calling to order if online checkout fails.
- Website and diversity of products are rated positively.
- Price level is medium; weigh membership value against refund and service risks.
Negative Feedback / Risk Areas
- Customer complaints about refunds and restrictive refund policy.
- Hard to reach customer service and inconsistent call responses.
- Delayed or missing delivery of passes and activation problems.
Positive Feedback
Phone orders have been described as professional and easy, and staff help (Jessica) improved email and access issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Epic Pass has a 3.2 star rating based on 4 customer reviews. Consumers are mostly neutral. Rating distribution shows about 50% positive and 50% unfavorable, with mixed recent recommendations.
Key Takeaways for Future Customers
- Check Epic Pass reviews and consider calling to order if online checkout fails.
- Website and diversity of products are rated positively.
- Price level is medium; weigh membership value against refund and service risks.
Negative Feedback / Risk Areas
- Customer complaints about refunds and restrictive refund policy.
- Hard to reach customer service and inconsistent call responses.
- Delayed or missing delivery of passes and activation problems.
Positive Feedback
Phone orders have been described as professional and easy, and staff help (Jessica) improved email and access issues.
What to get epic pass by phone
Had a problem online my credit card had an issue. Resolved it by ordering by phone. Very professional and easy!
User's recommendation: If not able online to order then make phone call!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund impossible even if sick
- - Bought 3 epic passes for 4 lift days.
- - My son was sick and visited the doctor.
- - Refunds require 30 days of illness even with a doctor's note.
I felt scammed. We were there for a week and purchased 3 epic passes for 4 lift days.
My son was sick and had to visit the doctor. It was impossible to get a refund unless we were sick for 30 days.
I even had a doctor's note. They were hard to reach, and we had great difficulty activating them.
Preferred solution: Price reduction
User's recommendation: Use another avenue to access the slopes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPasses haven't been received
I purchased at end of August. I have called 3 times.
This is unacceptable as every time I call I get a different response. I spent way too much money on 4 passes not to receive the product.
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t purchase through epic passes
Epic, pass reminder
Lack of email sent over the summer months and then I was instructed on how to receive more emails so Jessica was very helpful dont know how many symbols this is but it Hass to be 100 by now.
User's recommendation: Get it
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