EPCplc Reviews
EPCplc Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.2 star rating based on 9 customer reviews. Consumers are mostly dissatisfied and many request an apology as resolution.
Key Takeaways for Future Customers
- Search EPCplc reviews before paying to check complaint history and billing issues.
- Keep payment proof handy to support refund or dispute requests.
- Expect slow responses from customer service and be persistent when chasing refunds.
Negative Feedback / Risk Areas
- Frequent customer complaints about no communication and poor handling of customer complaints.
- Billing errors, duplicate charges, and delayed or missing refunds are common.
- Difficulty contacting support by phone or email increases stress for customers.
Positive Feedback
Some reviewers note a good ticketing system and occasional successful case resolution when payment evidence is provided.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.2 star rating based on 9 customer reviews. Consumers are mostly dissatisfied and many request an apology as resolution.
Key Takeaways for Future Customers
- Search EPCplc reviews before paying to check complaint history and billing issues.
- Keep payment proof handy to support refund or dispute requests.
- Expect slow responses from customer service and be persistent when chasing refunds.
Negative Feedback / Risk Areas
- Frequent customer complaints about no communication and poor handling of customer complaints.
- Billing errors, duplicate charges, and delayed or missing refunds are common.
- Difficulty contacting support by phone or email increases stress for customers.
Positive Feedback
Some reviewers note a good ticketing system and occasional successful case resolution when payment evidence is provided.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hackney, Hackney
Good afternoon We made an error when...
- - Overpaid £106.77 instead of £14.16 for a fare; requests refund.
- - Complaint filed 02/07/2026; awaiting acknowledgement and concern about case handling.
Good afternoon.
We made an error when paying for a stool fare. We were supposed to pay £14.16 but instead paid £106.77.
We are kindly requesting a refund of the overpayment.
Attached is the evidence of payment.
Return account is
Adwell Masango
11-64-78
I first made this complaint on 02/07/2026 and haven't received any acknowledgement even after sending the copy of payment and all other evidence required.
It might be a small amount, but the rate and how this case has been taken leaves a lot to be desired. I am really disappointed, and I believe it is unfair on our part.
We now don’t know if it's just discrimination or just someone not doing their job right.
2435****.
- Good ticketing system
- Handling of customer complaints needs a lot of work
Preferred solution: Payback on overpayment
User's recommendation: Terrible customer service, 32 days after 1st formal complaint and nothing has been done.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Zurich, Zurich
Hello Today, I received the same bill...
hello
Today, I received the same bill for 58 for the second time. I already paid this bill in June.
I do not understand why you have sent it to me again, and for double the amount.
Please carefully check the payment against the account under my name, Nikollbibaj. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lisburn, Lisburn And Castlereagh
Stressing out a 80 year old man , with a offence he never committed.
- - 80-year-old father paid £837 toll he did not commit.
- - DVLA NI notified and reimbursement from Epic PLC (23051-1****117, 23051-1****6941).
My father, who is 80 years old, paid a toll fine that he never committed. He sent proof that he did not own the vehicle.
He was so stressed that he paid a fine of 837 pounds, thinking this would stop all the stress of getting letters. Reg is LB62. He lives in Lisburn, N. Ireland, and has not been in Southern Ireland for years.
Guys from the Dublin area bought a van, and he gave a full tax book, which was a mistake as he is 80 years old. They have been driving through toll roads, getting fines. DVLA in N. Ireland was notified.
I, his son, only became aware of him paying a fine that he never should have done. I cannot get through to a human to speak about this as he has received more letters regarding more fines. It is absolutely disgraceful the way he is being treated, making him ill with all the stress.
Could someone ring me on 07850 66**** or email me at jeromelenfestey@***l from Epic PLC to sort this mess out and reimburse him £837 from originally a four-pound fine that he never committed? Ref is 23051-1****117 or 23051-1****6941.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCase no. 23050-1****6442, 10062**** and 10064****
- - VN68 UAS: all three case payments were made on time.
- - 6442: due 01-08-2025; paid before due date.
- - Please share the email to send payment proofs.
My car registration no is VN68 UAS.
I would like to inform you that I did all the payments in time for all the case no as following:
1-1) Case no. 23050 - 1****6442 due on 01-08-2025.
1-2) Case no. 23050 - 1****6442 payment done on 30-07-2025.
2-1) Case no. 23050 - 1****23479 due on 05-09-2025.
2-2) Case no. 23050 - 1****23479 payment done on 01-09-2025 by phone to reception.
3-1) Case no. 23050 - 1****2766 due on 15-09-2025.
3-2) Case no. 23050 - 1****2766 payment done on 13-09-2025.
I would like to attach the evidence of payments, but I am not able. Could you please let me know your email so I can send the proof of all payments?
User's recommendation: the following attatchemnts are my evedance for payments
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Frederiksberg, Capital Region
Matrica büntetés
- - Két nappal ezelőtt kaptam kézhez a büntetést 09.03.2026.
- - Ma kaptam új büntetést (11.03.2026), elküldtem a magyarázatot.
Ha van büntetés akkor azt időben kellene elküldeni,két napja kaptam kézbe a büntetést 09.03.2026 elküldtem a magyarázatot ma 11.03.2026 és ma 11.03.2026 kaptam még egy büntetést holnap megint kell küldenem egy magyarázatot,gondolom nem helyes!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- - Parking charge issued a month after; an appeal filed.
- - No reply to the appeal before a second charge; bill over £100 while case was on hold.
I received a parking charge a month after it happened, which I appealed. I received no response from the appeal before I had another charge that had accumulated.
I then received a letter saying the case was put on hold until they investigated. I received a bill this week for over £100, so I contacted them to see where the case was up to.
I received a response today saying they rejected my appeal and to pay. I think the payment should be at the rate the charge was when the case was put on hold and I was told not to contact them, not this horrendous amount, which, as a pensioner, I have problems paying.
Preferred solution: Price reduction
Dublin, Leinster
Toll fee notice but not my vehicle
Answer the phone to help provide clear instructions and provide better customer service to ensure people are clear on what needs to happen.
- No communication
Preferred solution: Customer interaction from staff to help resolve a mistake
User's recommendation: Very bad services no customer interaction at all very unclear instructions
Londonderry, Derry City And Strabane
UTN I HAVE PAID THIS CHARGE ON THE 22/10/2025 VIA MY REVOLUT ACCOUNT
- - Paid 3.80 to your company on 22/10/2025 through my Revolut account.
- - This is the 2nd letter I have received and it is stressful.
I paid 3.80 to your company on 22/10/2025 through my Revolut account. This is the 2nd letter I have received and it is becoming very stressful.
I would be very grateful if this can be dealt with at your soonest convenience. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerContestazione multavignetra
Vignetta pagata correttamente in data 02/09/24
Numero vs protica
36022 1****8467
Mi servirebbero la vs mail per spedirvi le ricevute di pagamento.
Preferred solution: Apology
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Verified ReviewerDriving in Hungary
- - I paid for a Hungarian vignette, received a penalty, bought it at the first gas station, and may seek a refund if paid late.
I paid for driving in Hungary and I received a penalty as well. I bought a vignette on Hungarian territory.
If you say that I paid too late, I want my money back for the vignette. I bought the vignette from the first petrol station where that was possible.
Preferred solution: Full refund
User's recommendation: If you driving in Hungary you should pay for roads before you enter. If you buy a vinete on territory Hungary you will receive a penalty charge. That's happened to me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDebt Collection Notice
If the company post a telephone number then you call that number and nothing happens what are you supposed to do next???.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJecaaa84@***.com
Referersnummer 36022-9****866
Registreringsnummer ORX891
I paid the fine, but I received a letter that you did not receive the money, I have a payment
To clarify about the ticket i got in Ireland, I have apartment
- - Payment for M50 toll on 12/28/24 at 19:55:01.
- - Registration FT11AUP paid; amount 3.70.1.
- - VAT registration is 657****E.
- - Please check.
On 12/28/24., I made the payment at 19: 55:01. On M50 toll .
Payment for the registration no FT11AUP.
paid 3.70.1 Vat registration is 657****E.
Please check. have made this payment , keep increasing.
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Verified ReviewerCanceled problem
After a few callings and messages, they are not abele to give me answers for my problems. They are offering registrations for LEZ&ULEZ but can not help customers with this registraton.
- Can not comunicate with their clients
Dubendorf, Zurich
Não tem atendimento nenhum
Nao tem nenhum atendimento muito muitíssimo fraco se não querem atender ninguém e melhor dizerem as pessoas
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Verified ReviewerPismo o Vignetta od 06/19/2023
- - Letter about Vignette payment in Hungary dated 06/20/2023.
- - Vignette paid online on 06/18/2023 for car 079A782 BiH.
Status same like before !
I received a letter about the Vignette payment in Hungary on 06/20/2023. I paid for the Vignette online on 06/18/2023 and I have a copy of the bank statement for you in the attachment.
Please check the document about my status for driving my car, registration number 079A782 BiH. The date of control was 20/06/2023 at 11:47:58, at the control place Gy21J-M7 Martonvasar (28.3 km) Hala.
Preferred solution: Apology
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I don’t know the extent/other implications of your dad’s tax book issue, but here in the States we “register” our cars through the state we live in. Similarly, we don’t have to be the actual driver.
However it is the registrant’s responsibility for maintenance, safety inspections and insurance coverage.
Huge fines and lawsuits from an accident are possible if said car is at-fault in an accident. You better write the $80 off as a wake-up call and get your dad’s name off the car NOW.
So DVLA was notified after ? So? Was your dad’s misjudgment addressed?