Refused refund and kept returned item
ePathChina is a SCAM company do not use. Avoid ePathChina. They are a scam company. Do not believe their terms of trade or their refunds or return policy. They themselves do not adhere to it. I have stopped using their company and have complained to Paypal and western Union about their fraudulent trading. Please be warned. They supply substandard products. I bought a product for a customer in November 2010. The item was faulty and was returned to ePathchina. They promised to send a new replacement. They did not. They promised a refund. They did not. They wanted to deduct 20% for some unfathomable reason. They have stopped replying to my emails. So I have no product but they have my money. I have lost my money. This company has no ethics. I will never use them again. I will give you more details should you wish but avoid at all costs. The positive reviews here must be from ePathchina staff. Do not be fooled by them. Don't risk your money. I am so dissatisfied with their service, especially Connie. Patrick – Director, SpyUltimatum.com
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