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Ive been coming to this gym for over 10 years and not once was I told anything about my gym bag. I carry my knee wraps, wrist wraps, and other things to prevent injuries because I have gotten them stolen here at this location and never complained about it. If a rule is...
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2.7
#1050037
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Every month I was paying my gym membership with cash because I have stop using my student card one day a pay with on of my regular cards and this *** call Robert told me that it was best for me to pay with that card and I accept two months later a get a bill from my...
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2.8
#1048085
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Today I went with my boyfriend that has been a customer and member for over 3 years; I had tried the location at Resler and was ready to go work out today and join at the end but I was rudely kicked out by Cheyenne Hayes (at least that is the name they gave me) saying...
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2.7
I didn't like
  • Staff horrible customer service
#984823
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Ep Fitness Membership Review

Ep Fitness
#896313
1.0
They kept charging me even though the location for my membership was closed. Moved out of town and rep told me i had to go in person to cancel. Revoked right to debit account literally theft at this point.
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Ep Fitness Membership Review

Ep Fitness
#839120
1.0
They jus shove you into contracts and dont even go into details about cancelling fees or anything and then your *** to pay the cancelling fees. they suck and this is the last year ill be with them iam getting out as soon as my contract is over they suck *** and soo do the staff they are of no help.
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Ep Fitness Manager Review

Ep Fitness
#833627
2.8
Dont like the manager George on resler lying to me about golds gym going out of business. Told me ep fitness was contacted by Golds gym owner asking if they would take over lease.
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Ep Fitness Membership Review

Ep Fitness
#780207
1.0
EP Fitness is a rip off. I didn't know that you have to pay an annual fee along with your monthly payments. I would not recommend any of my friends and family to them.
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Ever since moving to El Paso, I have looked through a number of gyms, EP Fitness has been the best out of all of them. Customer service was great, explained in detail all about how to cancel, and annual fees and given the best price to fit my budget. I was surprised...
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4.4
I liked
  • Customer service
  • Positive attitudes
  • Gym experience
#913152
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Years ago ep fitness signed me up for 2 memberships without telling me they took money out of my account twice a month. I visited the gym to get it straightened out and the manger there was awful. He wouldn't look me in the eye and kept telling me he had to talk to...
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#884169
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They don't know how to sign up customers. They don't know how to bill. Then they don't want to pay for their mistakes. Beware of Janet, Melissa, Vivian, and Joseph. They are pretend to get things done but all they do is pass the blame! Ep Fitness is quick to charge...
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#878559
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Stay away these are coached *** artists I was pretty much haggled out of the gym with a 200$ fine to get out the contract and on top of that there monthly payments WENT UP AND UP they want you in periodic debt.After 4 years they contact me and literally try to scam me...
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#869761
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I know that there are no bags allowed on the floors...I attend Resler. However, I strictly use the cardio room. In my bag are my running shoes, medicine ball, ab ball, 2 towels. Yesterday, an employess interrupted me on the treadmill, to inform me gym bags were not...
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3.6
#861489
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Horrible company and management and contracts! I put up witj their service for about 4 years and was charged about $200 in annual fees, member fees, and other fees that were not ever mentioned all in one month charge. Spoke to one specific manager at Montwood location...
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1.6
#850454
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I cancelled my EP Fitness membership on January 19, 2016. I was told I would also be charged February's membership since I cancelled after my automatic withdrawal date of January 15, 2016. I was told EP Fitness has a 30 cancellation policy. EP Fitness, as...
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1.0
I liked
  • Awful
I didn't like
  • Cancellation
#803105
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