Coryn Emj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Des Moines, Iowa

Interview question

Wondering if Im on the Do not hire list. I am a former employee. When I was let go I asked my supervisor was I able to reapply. My supervisor at the time said I am able to reapply in Six months. I reapplied to be a ramp agent since its been over 6 months. I got an Invitation to come to The next hiring event. The next thing this was sent. (It has been determined that you have previously worked with Envoy Air. At this time you are ineligible to interview with the company). Does this mean Im on the DO NOT HIRE LIST?
View full review
Nhut C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude Lead Manager (LAX- Caroline “Tweety”) G52

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Envoy Air - Rude Lead Manager (LAX- Caroline “Tweety”) G52

RUDE Overpowered Employee

As a customer I felt as though she rudely approached me when I was merely trying to check out a cart. She approached me aggressively.

I calmly approached her afterwards to let her know how I felt.

She didnt not sympathize and apologize, but got argumentative, saying that it was my perspective and that she had her own perspectives on the situation.

She was unable to understand or listen, in which case, I asked for a manager. She said she WAS manager, flipped her badge, and initiated everyone not to tell me her name. She would refer me to any supervisor, did not apologize until she argued with me for 5 minutes at the gate. In the end, she said I would not get her name or badge because she did nothing wrong and that I was not going to write a good report on her.

Afterwardswith attitude, she walked away.

I had to go to AMERICAN AIRLINE customer service to find out that she worked for Envoy.

I also found out that the customer service desk had a complaint on her as well.

You should reconsider hiring people with power trips. The make other employees fearful, cant perform at full capacity, while losing customers due to poor customer service.

View full review
Pros:
  • There are other great employees to promote
Cons:
  • You need better customer service education

Preferred solution: Apology

Derrick K Ive

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Conroe, Texas

Need to speak to live reposentive not a robot

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No body answers the phone and I dont wanna text no body why do yall ask 50 million questions from a robot and nobody never get on the phone
View full review

Preferred solution: Just need to check on my application that says pending review and to see how long do it usually take the company to come up with a decision

Airline Expert Talks

Airlines making masks optional | How to travel safely this season?

May 25, 2020

Airlines announce mask-optional policy. A travel expert, Jamie Larounis, talks about dropped mask mandate on airplanes and what it means for travelers.

Jamie Larounis
Jamie Larounis

Jamie Larounis is a travel industry analyst with the Upgraded Points who shares tips on hotels, airlines, trains, and loyalty programs.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article