Envoy Air
Envoy Air Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Envoy Air has a 1.4 star rating from 2 customer reviews and consumers are mostly dissatisfied; reported issues center on poor customer service and hiring decisions, while some employees are noted as promotable.
Key Takeaways for Future Customers
- Check recent Envoy Air reviews for frequent service and staffing complaints before engaging.
- Expect difficulty reaching live support; phone and staffing issues are recurring themes.
Negative Feedback / Risk Areas
- Repeated reports of rude managers and aggressive staff behavior.
- Customers cite unresponsive phone support and frustrating automated systems.
- Confusion over rehiring eligibility and perceptions of a possible do not hire list.
Positive Feedback
Some employees are highlighted as strong candidates for promotion, indicating pockets of capable staff despite overall Envoy Air customer complaints about service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Envoy Air has a 1.4 star rating from 2 customer reviews and consumers are mostly dissatisfied; reported issues center on poor customer service and hiring decisions, while some employees are noted as promotable.
Key Takeaways for Future Customers
- Check recent Envoy Air reviews for frequent service and staffing complaints before engaging.
- Expect difficulty reaching live support; phone and staffing issues are recurring themes.
Negative Feedback / Risk Areas
- Repeated reports of rude managers and aggressive staff behavior.
- Customers cite unresponsive phone support and frustrating automated systems.
- Confusion over rehiring eligibility and perceptions of a possible do not hire list.
Positive Feedback
Some employees are highlighted as strong candidates for promotion, indicating pockets of capable staff despite overall Envoy Air customer complaints about service.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Interview question
- - Told to reapply after six months and invited to a hiring event.
- - Note says you previously worked with Envoy Air and are ineligible to interview.
Wondering if Im on the Do not hire list. I am a former employee.
When I was let go I asked my supervisor was I able to reapply. My supervisor at the time said I am able to reapply in Six months. I reapplied to be a ramp agent since its been over 6 months. I got an Invitation to come to The next hiring event.
The next thing this was sent. (It has been determined that you have previously worked with Envoy Air.
At this time you are ineligible to interview with the company). Does this mean Im on the DO NOT HIRE LIST?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRude Lead Manager (LAX- Caroline “Tweety”) G52
- - Customer felt staff was rude and aggressive at checkout.
- - She claimed to be manager, refused to share name, and argued instead of apologizing.
RUDE Overpowered Employee
As a customer I felt as though she rudely approached me when I was merely trying to check out a cart. She approached me aggressively.
I calmly approached her afterwards to let her know how I felt.
She didnt not sympathize and apologize, but got argumentative, saying that it was my perspective and that she had her own perspectives on the situation.
She was unable to understand or listen, in which case, I asked for a manager. She said she WAS manager, flipped her badge, and initiated everyone not to tell me her name. She would refer me to any supervisor, did not apologize until she argued with me for 5 minutes at the gate. In the end, she said I would not get her name or badge because she did nothing wrong and that I was not going to write a good report on her.
Afterwardswith attitude, she walked away.
I had to go to AMERICAN AIRLINE customer service to find out that she worked for Envoy.
I also found out that the customer service desk had a complaint on her as well.
You should reconsider hiring people with power trips. The make other employees fearful, cant perform at full capacity, while losing customers due to poor customer service.
- There are other great employees to promote
- You need better customer service education
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to speak to live reposentive not a robot
No body answers the phone and I dont wanna text no body why do yall ask 50 million questions from a robot and nobody never get on the phone
Preferred solution: Just need to check on my application that says pending review and to see how long do it usually take the company to come up with a decision
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