
Envolve Dental
Envolve Dental Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Envolve Dental has 2.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good reviews, No pros.
Cons: Does not pay, No service.Recent recommendations regarding this business are as follows: "Great assistance", "If Envolve is part of your Medicare advantage plan, steer clear.", "run away!", "Be ready for confusion. You get no straight answers. Just get passed from one automated phone number to another. This is a nightmare when you need information.", "I DO NOT RECOMMEND".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Envolve Dental has 2.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good reviews, No pros.
Cons: Does not pay, No service.Recent recommendations regarding this business are as follows: "Great assistance", "If Envolve is part of your Medicare advantage plan, steer clear.", "run away!", "Be ready for confusion. You get no straight answers. Just get passed from one automated phone number to another. This is a nightmare when you need information.", "I DO NOT RECOMMEND".
Not insurance
Envolve Dental is NOT an insurance company. They are a dental administration company a dental vendor.
What ever Medicare/Medicaid/Ambetter instruct them to do that's what they do. Envolve does not change up the rules it's again, Medicare, Medicaid and Ambetter that make these changes.
Resolved: Need list of provider dentists
Company fixed the issue and I have been provided with product or service ordered.
No not upset or pissed at all I've heard only good things I'm actually too ambetter and sunshine and I really need a dentist like as soon as possible I must have hit the wrong thing but if you could help me out that would be wonderfulai
- Good reviews
Preferred solution: A all of the dental work done to my mouth which is probably going to include dentures
User's recommendation: Great assistance
It's impossible to get a dental list from this place then they say the computer generates a dentist close to you which is a bunch of Bologna they're all way too far this place needs a big improvement
I feel badly for their customer service reps they are totally untrained and take the brunt of people's anger when they can't give out information that is not supply to them to give out just awful why pay for a service that you can't obtain can't get a dentist can't get service this stinks l

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrazy Stupid
Envolve dental is the dental portion of my WellCare Medicare plan. This is a farce!
I looked thru their listings of dentist closest to my home. After calling 15 do dentist offices, none accepted this Medicare plan because it was an HMO. I contact Envolve and asked for a list of providers that actually accepted my insurance. They sent me names of three providers which I would need a bodyguard to go to their establishments.
One of these places listed over 50 dentists at this site.
Ive never seen a dentist office with 50 dentists. Don try anything affordable with this company.
- No service
Preferred solution: I would like to have a dent as advertised.
User's recommendation: If Envolve is part of your Medicare advantage plan, steer clear.
POOR PATIENT CARE DO NOT USE THIS COMPANY
Coming from a dental office. DO not enroll in this plan, they make it impossible to receive the proper care and help patients need.
Every 6 months they come up with new rules on how not to pay. You have to pre-auth everything exclusions, denial reasons etc.
They make patients get extractions out before dentures (its the only way they will pay) they do not care about the fact that the patient will not have any teeth to eat for months after healing. They absolutely do not care about patient and overall health.
- No pros
- Does not pay
Preferred solution: help your patients
User's recommendation: run away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need list of provider dentists
I have called multiple times to locate a list of providers. I have had no assistance from anyone that has been contacted.
They just keep giving me another phone number to call.
It should not be so difficult to get a list of providers. Just ridiculous!!
User's recommendation: Be ready for confusion. You get no straight answers. Just get passed from one automated phone number to another. This is a nightmare when you need information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Worst benefits for my patients
Envolve Dental is a supplementary insurance for my Medicare patients but most of them do not know that this is the worst dental insurance company I have seen in my 23 years of dental administration. My most recent case was a patient who needed a crown and it is a covered benefit but Envolve denied because they did not receive an x-ray.
I called and yes the x-ray was attached and visible but denied because it was not preapproved. The benefits for this service does not state it needs a preauthorization and treatment was necessary or loss of tooth would have occurred.
It is bad enough that they pay next to nothing for covered services but then to not pay eventhough all information needed was sent. I do not recommend paying for this insurance.
- Do not pay for covered services
Preferred solution: My patient's claims paid.
User's recommendation: I DO NOT RECOMMEND
Checking on a request for prior authorization
I was not sure if the prior authorization for some work was received. My call was taken by a very sweet and well informed young lady.
She was able to find my claim and she let me know it was still in review. As well about how long it would take to get my request back to the dentist..
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I had a similar experience. First I was given a list of 10 Dentists who did not provide the required care.
When I called back I was given 4 others. 1 was out of business, 2 has yet to call me back, 3 couldn't see my son for his first oral surgery appointment for a month 4 stated they could give an appointment but when I finally got the answer the let me know it would be 3 months before their first appointment.