Ashley C Vge

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Verified Reviewer

No delivery

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I ordered something from Bluenotes and Envoi was the carrier. My package was supposed to be delivered in 48 hours but never arrived.

I have not received any emails or any communication from Envoi regarding my delivery. I have read the reviews online to try to understand since my order was nearly $400, and people have had bad experiences with their packages never getting delivered.

Can someone please help me because my order was placed on December 1st? It is now December 7th, and all I know is that Envoi has my package, and there is no way to get a hold of anyone to ask questions or anything.

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Loss:
$400

Preferred solution: Deliver product or service ordered

User's recommendation: Do not use carrier for delivery because there is no way to contact envoi and you're delivery will disappear with no tracking information.

Anonymous
map-marker Burlington, Ontario

Attempted Delivery

They tried to deliver a package to a company that is closed on Saturday. They rescheduled but received no emails on when my package will be delivered.

There is no phone number to call them...no email to send it to. So how can you confirm that your package will be delivered within the delivery window

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User's recommendation: Not likely. Usually in the past I have had no issues they delivered it during the appropriate window

Paulette R Xop

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Verified Reviewer

I am trying to no who this company is

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Again package was taken by the some person who delivery it. I am so shock and my feeling is all over the place

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Preferred solution: Apology

User's recommendation: I don't no

Paulette R Xop

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Verified Reviewer
| map-marker North York, Ontario

Not trustworthy

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Updated by user Feb 18, 2024

Poor very I am sick to my stomach

Original review Feb 14, 2024

Not reliable not fair how could this happen. Why would you steal from you work bad people that all I can ssy

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User's recommendation: Say no to to company

Harris App

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Verified Reviewer
| map-marker Richmond Hill, Ontario

Failed on same day delivery

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Status Shipped _ charged but Envoi has not delivered and it's been 48 hrs. Same day delivery_haahahhahha

This is a joke never again

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Preferred solution: Deliver product or service ordered

User's recommendation: Do not use their service

Dean C Uwe

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Verified Reviewer

Package makes undeliverable

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Envoi - Package makes undeliverable
Envoi - Package makes undeliverable - Image 2

I was notified by email that my package would be delivered November 8th between 5:53 and 8:53. It never arrived.

I stayed home from work today with hopes of a delivery.

At 10:55 am I received an email telling me by parcel will be delivered in 5 minutes. Exactly at the same time I received a second email telling me "Unfortunately, we were unable to successfully deliver your package from Bluenotes". If they emailed me at 10:55 informing me the package will arrive in 5 minutes, how can they email me at 10:55 saying there was no answer to the buzzer or phone? The driver noted that "The driver noted that they did not receive an answer to the provided buzzer code or phone number when they attempted the delivery." I was home waiting, the buzzer never buzzed nor did I receive a phone call.

I was splitting watching TV with phone in hand. The driver lied 100% and I still do not have my parcel.

I cannot call Envoi delivery because they do not have a customer care number.

I cannot call Bluenotes for the same reason.

Now I do nor know where my package is. I thought Amazon and UPS were bad a delivering but envoi delivery company is way worse than them.

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Preferred solution: Deliver product or service ordered

User's recommendation: Don't use this delivery company

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