Envision Healthcare
Envision Healthcare Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Envision Healthcare has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied; recent recommendations note it is "Impossible to speak to a PERSON!" and there is "Too much phone involvement".
Positive Feedback
Some individual staff received praise; one reviewer said they were very pleased with Judy and impressed by her care.
Negative Feedback / Risk Areas
- Frequent Envision Healthcare customer complaints about unreachable staff and excessive phone handling.
- Billing and refunds problems include outstanding checks needing reissuance and no live help.
- Consumers cite poor customer service and limited product or service diversity despite a high price level.
Key Takeaways for Future Customers
- Check other providers; a reviewer opted for Visiting Angels after initial contact.
- Confirm refund and billing procedures in writing before committing.
- Prepare for phone-based communications rather than easy access to a person.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Envision Healthcare has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied; recent recommendations note it is "Impossible to speak to a PERSON!" and there is "Too much phone involvement".
Positive Feedback
Some individual staff received praise; one reviewer said they were very pleased with Judy and impressed by her care.
Negative Feedback / Risk Areas
- Frequent Envision Healthcare customer complaints about unreachable staff and excessive phone handling.
- Billing and refunds problems include outstanding checks needing reissuance and no live help.
- Consumers cite poor customer service and limited product or service diversity despite a high price level.
Key Takeaways for Future Customers
- Check other providers; a reviewer opted for Visiting Angels after initial contact.
- Confirm refund and billing procedures in writing before committing.
- Prepare for phone-based communications rather than easy access to a person.
Turn one complaint into a collective action
Verification of appointment
- - Mom tried to change schedule but picked the wrong screen; we were pleased with Judy and chose Visiting Angels based on 2017 experience with Dad.
There was no complaint my mom tried to change the schedule but brought up the wrong screen. We were very pleased with Judy but went with Visiting Angels because we used them in 2017 when my Dad had Parkinsons. We were very impressed with Judy.
West Palm Beach, Florida
Payment received neefs to be reissued.
Never spoke to a PERSON and never got my check reissued!!!! Please call me about reissuing check from 10/04/2021. Check number 500002****
User's recommendation: Impossible to speak to a PERSON!!!!
No resolution to my problem
I have a refund check from 10/04/2021 which needs to be reissued since the check from your company is too old to cash.
Preferred solution: Full refund
User's recommendation: Too much phone involvement
Hospitals, Clinics and Medical Centers Expert Talks
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