Paul D Hlb

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Verified Reviewer
| map-marker Amsterdam, North Holland

Scam - Dropshipper

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Chinese crap sold for high prices. You won't receive what you order and instructions are missing. Tracking info is fictional, they look like they send from the USA, but the package is straighr from China

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Loss:
$15

Preferred solution: Full refund

User's recommendation: Don't buy here!!

Dathan Xgh

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Verified Reviewer

Poor customer service

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Envisagem - Poor customer service

Purchased directly from their website Item comes with almost no directions and when applied which I felt was the proper way showed many air bubbles. Company refused to replace or refund saying their factory says there are no quality issues despite their posted refund policy which promises full satisfaction with product.

This item comes from overseas (? China) so it took a long time to receive and is of poor quality.

Doesnt even have the top cut out for proper fit. BEWARE AND AVOID THIS COMPANY OR SIMILAR PRODUCT!

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Loss:
$12
Cons:
  • Poor quality

Preferred solution: Full refund

User's recommendation: Stay away

2 comments
Guest

I also bought a screen protector from them. Has a permanent circle and partial fingerprint and they first offered me $2 then $4. I paid $25

Deyonna Eqq
reply icon Replying to comment of Guest-2527307

I ordered a screen protector for my Flip5 September 2024 , it came with no directions and a couple of pieces of plastic in a small bag??? I can purchase the same thing here in Aus for $10/$15, they charged me $25.00.

I am in the process of requesting a refund. Purchased through Paypal , so fingers crossed.

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Melanie S Min

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Verified Buyer
|

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Verified Reviewer

Worthless products and customer service replies AI

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Envisagem - Worthless products and customer service replies AI
Contains 7 confidential files for company representatives

Ive bought in December 2 of the electric hairbrushes from Envisagem.com for Christmas presents. They had adds on Facebook and in the product video the product looked very good.

Once received I tried mine and my friend tried hers. The hairbrush is made of cheap plastic where the heating area is and the hairbrushes wont heat up to a decent temperature, to get the hair straightened.for the slightest. When contacting them, to have the items to be returned back and get a refund.

support@***.vip ( who does the customer care for envisagem ) I get some automated AI replies, and finally another email offering $3 back. I would never had spend over £50 for 2 items who dont work.

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Cons:
  • Products bad
  • Customer service zero scam

Preferred solution: Full refund

User's recommendation: Don’t buy from Envisagem beauty ( on Facebook )

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