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EnviroTech

EnviroTech Reviews

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EnviroTech Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Mixed to negative sentiment: reviewers praise product diversity, website and low price but report poor customer service, billing disputes, and vendor payment allegations.

Key Takeaways for Future Customers

  • EnviroTech reviews highlight diverse products, a usable website, and low price level.
  • Field technicians are often praised when on site.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unresponsive customer service and ignored calls.
  • Billing issues including auto-renew disputes, disputed charges, refunds delays, and vendor owed payments.

Positive Feedback

Customers value the range of products and website; price is considered low and technicians are competent in service calls.

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Ben C Vuo

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Verified Reviewer

Chimney

AI Highlights
  • - Asks if an 8 m 80 mm flexible Stanley pipe works for Enviro EF4 pellet stove chimney or if 100 mm is needed; Portugal (Tavira), 00351-9****1386.

Good afternoon, we have a enviro EF4 insert pellet stove. Our chimney is 8 meters high .can we use a 8 meters long flexible Stanley steel 80 mm pipe or must the pipe be a 100mm.

Hope you can help us because here in Portugal nobody knows for sure.

Best reg.

B.Coenraadts

Tavira

Portugal

00351-9****1386

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Anonymous
map-marker Fairport, New York

Owed 3000.00

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AI Highlights
  • - They owe vendors thousands and NYS taxes.
  • - I had to tell a vendor my boss gave a fraudulent check.
  • - Former customers say they do not answer calls.

Robert Allen and Robert Allen SR owe vendors thousands as well as NYS taxes, and well as myself. When I have to tell a vendor I’m sorry my boss gave you a fraudulent check I should have ran....Ask any former customer they do not pick up the phone and ignore you until you give up. You are just bad people who will probably move to Florida hopefully soon so no other New Yorker is scammed by these fools.

Reason of review:
Poor customer service
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Anonymous
map-marker Niagara Falls, New York

Horrible customer service they do not care about their customers

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AI Highlights
  • - Techs are great, but corporate processes are problematic.
  • - Phone promises aren't kept; billing and auto-renew notices aren't delivered.

When they actually do your service most of the techs that come out are great. The corporate side of things is a whole other matter.

They tell you one thing on the phone and then they don't follow through with what they actually tell you. Every time there was a service call scheduled I would have to call in and then the last "service" call they charged us for I saw no one come out or a door tag within the hours they say he came and they did the call 2 days out of our contract and billed us an additional $108.

When I contacted their accounting department they said you are out of contract and your contract auto-renewed when I was told by the office manager 2 months before that I would get a renewal notice that I would have to authorize. The office staff basically tells you whatever they think you want to hear to get you off the phone and their corporate office doesn't even respond to BBB or NYS General Attorney complaints.

Loss:
$108
Pros:
  • Technicians that came out
Cons:
  • Dealing with anyone in the home office or corporate
Reason of review:
Contract renewal without approval

Preferred solution: Full refund

View full review

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