Unclaimed
Ents24
82
CLAIMED LOSSES
8
TOTAL REVIEWS
1
ISSUE RESOLVED
Ents24 Reviews
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Verified Reviewer New ReviewerNon existent customer service
Non existent customer service. I have paid for a live performance event and band ended up miming and using a back up track system for this performance. ENTS24 is being ignorant to any responsibility for dealing with the situation. I don't recommend using them
ID
Location
Glasgow, Scotland
Pros
- Quick sell
Cons
- Non existent customer service
Loss
$68
Preferred solution
Full refund
New Reviewer
We have broken down on the motorway
We have broken down on the motorway and are waiting for the AA but wont be able to make the 80s concert tonight. Would it be possible to transfer our tickets to another date please. Im really gutted that this has happened as I was so looking forward to it . Thankyou for your time
ID
Location
Hatfield, England
Have not received my tickets. Shinedown 1st December
I didnt have any notice or information in how to retrieve my tickets. I then noticed an article to suggest that tickets were delivered through ovo Wembley direct. I downloaded the app and there they were. Why didn't the so-called customer service tell me to do this? I could have waited longer and missed the concert altogether. Wake up and tell us something positive and correct.
ID
Location
Newbury, West Berkshire
All front seats gone at 10am
Nothing they didn't pick up phone, message said send email, no good when I had 2 mind to purchase tickets in THIRD row
ID
Location
Glasgow, Glasgow City