entrata
entrata Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 2 reviews; consumers are mostly dissatisfied. Reviews note no pros and all cons, with high price level and recurring issues with billing and customer service.
Key Takeaways for Future Customers
- Check entrata reviews and consider alternatives before applying.
- Expect slow or no response on billing, refunds, and application problems.
Negative Feedback / Risk Areas
- Entrata customer complaints include failed application processing that led to lost units and repeated application fees.
- Billing disputes, missing statements, and difficulty obtaining refunds are frequent issues.
- Poor customer service responsiveness is consistently reported.
Positive Feedback
No positive feedback was reported in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 2 reviews; consumers are mostly dissatisfied. Reviews note no pros and all cons, with high price level and recurring issues with billing and customer service.
Key Takeaways for Future Customers
- Check entrata reviews and consider alternatives before applying.
- Expect slow or no response on billing, refunds, and application problems.
Negative Feedback / Risk Areas
- Entrata customer complaints include failed application processing that led to lost units and repeated application fees.
- Billing disputes, missing statements, and difficulty obtaining refunds are frequent issues.
- Poor customer service responsiveness is consistently reported.
Positive Feedback
No positive feedback was reported in the available reviews.
Turn one complaint into a collective action
Oak Creek, Wisconsin
You guys are the company that bills me...
- - I am billed monthly for rent, water, and sewer.
- - Account holder is Paul Hubbard.
- - Last bill was August 25, 2025; info may have been deleted.
No response yet
You guys are the company that bills me me monthly for my rent water sewer use for riverwood estates apartments 520 w riverwood dr apt 101 oak creek Wisconsin 53154 my name is Paul Hubbard 414 719**** the last bill I received on was August 25 2025 l have to go the Management Office monthly to get the amount I owe I may have accidentally deleted this information needed is there anything that be done to correct this matter Thank You
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApplication System Failure Preventing Housing Approval
- - Entrata system failed again during the application.
- - Co-applicant's income verified, but no updates or response, costing $176 and a lost unit.
Entrata’s system failed again during our apartment application. My co-applicant completed income verification and was marked “verified,” but no emails or updates followed.
This has now happened twice, caused us to lose a unit, and cost $176 in application fees. We have received no response or resolution.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Unable to complete my application
Entrata app glitch blocks submission; paid $176, still stuck. Urgent fix needed. Please respond ASAP.
- No pros
- All cons
Preferred solution: Full refund
User's recommendation: Apply to apartments that aren’t using this platform
Chicago, Illinois
Question
Im mad you cant to a person the fact that your company caused an inconvenience in bill then charged a fee
User's recommendation: Never use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund
- - Applied for apartment at The Cottages of Loganville; paid $340.
- - Denied for credit; $250 admin fee to be refunded.
- - Refund to card; calls go unanswered.
Company resolved the issue.
I applied for an apartment and at the time I gave $340.00 for deposit told I would get $250.00 admin fee back if denied for credit and I was denied. I just want my money credited back to the card it was taken from. No one at THE COTTAGES OF LOGANVILLE will return my calls!
Preferred solution: Full refund
User's recommendation: I WOULD NOT RECOMMEND
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