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Failed to provide the correct products paid for

Buyer beware of that sells Fjall Raven products. I Ordered a Fjall Raven laptop backpack and two photography bag inserts. They mailed me a regular backpack (without the laptop insert) and two lunch bags. When I emailed their customer service they apologized for what happen and kept telling me that it would be easier if I just keep the products. I asked if they would refund me. No they just want me to keep things I did not order and over pay. Because the products I ordered cost more than the products they sent me. To top it off. When I checked the products they sent me they look to be counterfeit Fjall Raven. Don't order from them. It is a scam.

User's recommendation: Don't order from them. It is a scam.

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#2393761 Review #2393761 is a subjective opinion of poster.
Preferred solution
Full refund

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