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They stole money from me.

1.0
GARBAGE!!!!!!!! I went to the Lantana location and dealt with Louise Williams, who was very uneducated on her products and how to properly tell the customers what they are signing. I guess she just wants to make a bonus? Also, Joshua is the WORST "Area" Manager because "he only does email" ... hahaha, what type of "Manager" only does email? They STOLE money from me and charged my card without permission. If someone even tries to deny this from your incompetent team of disrespectful employees, I will put up the receipts. You're disgusting. STEALING MONEY DURING COVID!!!!! GROSS!!!!!!!!!!

User's recommendation: Just go with Hertz or another honest company. Enterprise is a scam.

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3 comments
#1995725

Frankie F., I apologize that our service did not meet your expectations. We would like to know more about your experience so we can help.

Please email Care(At)Enterprise{Dot}com and include the rental location, rental agreement or reservation numbers and your contact information.

Thank you. - Carol H.

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#1996272
@Enterprise C Ufe

THANK YOU FOR ANSWERING MY EMAIL. NOT.

YOU GUYS SUCK.

I AM NOT STANDING FOR THIS. I AM TAKING LEGAL ACTION.

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#2004975
@Enterprise C Ufe

This has been resolved.

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ID
#2468061 Review #2468061 is a subjective opinion of poster.
Location
Golf, Florida
Cons
  • Charged my card without authorization
  • Lied to customer
  • Stole money
Loss
$293
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

My Facebook marketplace is blocked

1.0