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2.4 Based on 45 reviews
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  • Customers like
    • Agent was very friendly 3
    • Customer service 2
    • Products 2
  • Customers don't like
    • Customer service 5
    • Lies 2
    • Remedy suggested 2

When I made my purchase I informed the finance manager that I needed my payments to fall on a certain date in the middle of the month. After all the paperwork was finished I noticed the date on the contract was on the first of the month. I again informed them that I could not make that payment on the first of the month and I needed to have it on the middle of the month. They told me that the date would be changed and to go ahead and sign the... Read more

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I purchased a car Chrysler 200, 2015 on 8-1-2016. I spent hours in the dealer looking for the best car and the best value for my pre approved loan. With the assistance of a very dedicated salesperson I found what I thought would be the car that was going to bring me reliability and security. I received the opposite. we went to get the car and came back to the dealership to finish out the paperwork. It was dark and late and rained all of the... Read more

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When to Enterprise Car Sales on Gulf Freeway December 2nd 2013, got approved for a car loan and then denied because of where I live, on January 26th 2017 Enterprise Car Sales took it upon themselves to run credit apps unbeknownst to customers, what a way to try to keep your job to steal credit apps and make your customers victims, I called and talked with a Salesman named his suits on February 10th 2017 he said to send photocopy ID credit report... Read more

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Car sale was smooth,trying to get my paper work was sh##t. Employees told me corporate was the problem, I asked for the corporate number to resolve this, but they refused to give it to me, all I got b.s. and lies. I have made three phone calls trying to get this taken care of, no results yet. Read more

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"I rented a car from Enterprise in West Orange NJ and expressed my ills to the agents that my 2005 STS Cadillac had put me down; and I was in the market for a car. The rental agents expressed how it would be to my advantage to look into Enterprise car sales. Being hesitant, I was not so interested because I had appointments with 3 different car dealerships. Long story (short version) Being kind, I ask the agent to have a car salesman from... Read more

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This was the worst car buying experience I've ever Experience From the beginning I had to pay almost $1000 transfer fee to Jacksonville Florida this took approximately 10 days when the Truck arrived I went to the dealership for the second time to have my vehicle appraised we came to terms on the number needed for financing At that point we started doing warranty paperwork and what I thought was the paperwork to buy the truck When another client... Read more

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I bought a vw jetta from Indianapolis store in March 2016. The car is good mechanically all i can warn new buyers is to be alert on pricing, they say no haggle but actually you pay a premium for' documentation and other items, you will pay the same if not more for same make and model elsewhere, ' the no haggle is a mind trick'. So ask upfrobt about so called must have additional charges, before you sign. Read more

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I was renting a car for a week or so. I informed the associate I was in the market for buying a car. A few days after, I received a call from Trey (Raleigh, NC Enterprise Car Sales) asking to come down there to see their cars. At first I was a little hesitant because it was car rental place. After going from lot to lot, I finally caved and drove 45 miles to Raleigh to see Trey (sales) & Chris (manager). Let me tell you, their team was just... Read more

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Purchased a 2015 Nissan Sentra from North Charleston, SC Enterprise on November 11,2016. On November 18 ,2016 started having problems with accleration. Spoke to sales person,we took it for a drive but he said he didn't notice anything. Fast forward, i end up talking to Walt the finance guy. In a nut shell he was the judge,jury and attorney in one setting. He went on and on about why i was in the vehicle i was in and why i could not swap out... Read more

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Our car was totaled when some *** rear ended us at a stoplight so we went to enterprise to purchase a car. We got pre-approved before going so we knew what to look at. We asked to purchase the enterprise rental car we had (loved it) and were told that one could not be sold but our sales person would find us something "similar". Instead we spent the day looking at other cars and constantly telling the salesperson they were to big to fit in the... Read more

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