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Enterprise Car Club

Enterprise Car Club Reviews

www.enterprisecarclub.co.uk
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2.3 out of 5
Based on 2 reviews from registered users.
2.3
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2 rated reviews
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Enterprise Car Club Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Enterprise Car Club has a 2.3 star rating from 2 reviews and consumers are mostly dissatisfied. Rating distribution shows 50% unfavorable. Reviewers value the website and location and report a low price level.

Key Takeaways for Future Customers

  • Call before pickup and confirm vehicle availability.
  • Take extensive photos on return to protect against disputed damage charges.
  • Consider a different club if one is available.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing for alleged damage without notice.
  • Poor customer service and missed communications about reservations.
  • Requests for refunds or compensation often unresolved.

Positive Feedback

Users say the service is good at first, with a useful website and convenient locations and generally low prices.

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Webb Uge

Very unsatisfactory experience

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1.9
AI Highlights
  • - I was charged for damage without notice.
  • - The car was fine when I returned it.
  • - Take thorough photos on return to guard against disputes.

Have been charged, without notice, for damage to a car. The car was fine when I returned it.

It's parked on a main street, so I can only think it's an act of vandalism.

The onus on me was to 'prove' it wasn't me. If you do use the service, take extensive photos of the vehicle when you return it to guard against this

User's recommendation: use a different club if available

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John B Uyn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

They didn't follow through with my reservation

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2.6
AI Highlights
  • - They promised to call but didn't.
  • - There were no cars available at 11:30 Monday; no call at 3:30.
  • - I am disappointed and would like compensation.

The lied at enterprise in morrow. She lied said she called me.

She didn't. When I went to pickup carat 11:30 on Monday no cars. She said she would call me at 3:30, no call.

This is disappointing. Courtesy would inform me of no cars available I would like some kind of compensation .

Loss:
$280
Pros:
  • Good at first
Cons:
  • Need better serv
  • Need better service

Preferred solution: Apology

User's recommendation: Call before going to pickup rental

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