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Entergy New Orleans

Entergy New Orleans

www.entergy-neworleans.com
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What is your customer experience with Entergy New Orleans?

Entergy New Orleans Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Customers report negative sentiment in Entergy New Orleans reviews, citing a recent recommendation wishing for better Entergy services and a latest review about an unresolved case and a requested refund after billing mistakes.

Key Takeaways for Future Customers

  • Expect contact and follow-up delays when filing issues.
  • Document bills and interactions carefully for refund requests.
  • Customer complaints often involve billing errors and disputes.

Negative Feedback / Risk Areas

  • Lack of timely follow-up and poor customer service on open cases.
  • Refund delays after paying for someone else’s billed charges.
  • Requests to file police reports while the company does not resolve the issue.

Positive Feedback

Recent recommendation indicates customers want improved Entergy services.

View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous

Its been 6 months...Entergy still hasnt done their part

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AI Highlights
  • - Entergy hasn't contacted me to follow up on a case.
  • - They want me to file a police report, and I want a refund for paying someone else's bills.

Entergy still hasnt contact me lately to following up with a case but they want me file police report and etc but on their end they Not doing anything!!!! I want my refund from paying someone else's mistakes and it was their bills NOT mine!

Loss:
$400

Preferred solution: Full refund

User's recommendation: wishing we had a better Entergy services than the actual Entergy now

View full review

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