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Kristan Jek

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Verified Reviewer
| map-marker Emeryville, California

Resolved: Stay away from Engine World

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Updated by user Dec 18, 2023

Company fixed the issue and I have been provided with apology. took them to court, won, and got my money back.

Original review Dec 03, 2023
If I could, I would give Engine World 0 Stars. If you are a gambling person and are feeling lucky, you may consider buying a used engine from these guys, but unless you want to join the ranks of those scammed, stay away from them and take your business somewhere else.

They sold me a bucket of bolts passing for "a used engine in good working condition", and their 6 months Warranty is not worth the paper it's written on. When my mechanic got the engine for the swap in my car, he warned me that the engine was rusted and in bad shape and he had to do several repairs to it before installation..."they just spray-painted it gray to make it look good", he said. Well, I live in Tucson, AZ almost 1,000 miles from their warehouse in Oakland and didn't have any other choice but to proceed. After the installation, the engine lasted 17 miles before it croacked.

Even though it was under the 6 month Warranty period, they refused to honor it and I ended up taking them to Small Claims Court in Oakland, CA. I won the Court case for the full judgement plus Court Fees, but they sure made me jump thru hoops before I was able to collect the full amount they owed me. Their lack of decorum and integrity, short of being sleazy, provide zero recourse in their so-called "customer service".

Other folks with similar experiences want to report these guys to the California Department of Consumer Fraud. Again, save yourself the money and the headaches and do your shopping somewhere else.
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Loss:
$5000
Cons:
  • You will regret doing business with them
  • Do not trust them

Preferred solution: Warn others not to do business with them.

User's recommendation: Shop somewhere else if you want to save money and headaches. If I could, I would give Engine World 0 Stars. If you are a gambling person and are feeling lucky, you may consider buying a used engine from these guys, but unless you want to join the ranks of those scammed, stay away from them and take your business somewhere else. They sold me a bucket of bolts passing for "a used engine in good working condition", and their 6 months Warranty is not worth the paper it's written on. When my mechanic got the engine for the swap in my car, he warned me that the engine was rusted and in bad shape and he had to do several repairs to it before installation...."they just spray-painted it gray to make it look good", he said. Well, I live in Tucson, AZ almost 1,000 miles from their warehouse in Oakland and didn't have any other choice but to proceed. After the installation, the engine lasted 17 miles before it croacked. Even though it was under the 6 month Warranty period, they refused to honor it and I ended up taking them to Small Claims Court in Oakland, CA. I won the Court case for the full judgement plus Court Fees, but they sure made me jump thru hoops before I was able to collect the full amount they owed me. Their lack of decorum and integrity, short of being sleazy, provide zero recourse in their so-called "customer service". Other folks with similar experiences want to report these guys to the California Department of Consumer Fraud. if anyAgain, save yourself the money and the headaches and do your shopping somewhere else.

Breckyn Iuj
map-marker Haltom City, Texas

SCAMMERS & CROOKS! BE WARNED

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These people are SCAMMERS. If you get anything from them it's total crap. They don't honor their warranty. They lie. They have already been sued and there are thousands and thousands of complaints and bad reviews. They go under about 10 different names so that they can scam people. All their sites say "Under new management" which is a lie. DO NOT BUY ANYTHING FROM THESE PEOPLE!!
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User's recommendation: STAY AWAY-SCAMMERS

Anonymous
map-marker Slidell, Louisiana

CONSUMER FRAUD

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Engine World - CONSUMER FRAUD
Engine World - CONSUMER FRAUD - Image 2
Engine World - CONSUMER FRAUD - Image 3
FROM: MARK ANTHONY TRAINA 800 SOUTH HAWTHORN COURT SLIDELL, LOUISIANA 70458 REGARDING: DEFECTIVE 2.7 L TOYOTA TACOMA ENGINE Received from: 1) RS Industrial Engines 855-384-**** 2) Wholesale Japanese Engines 713-955-**** 3) MCJ Engines LLC 832-304-**** 4) Engine World USA 979-413-**** I have also filed a complaint with the Texas Secretary of State's Auditor's Office and the Houston. I simply want to return this defective engine and get my money back. To: TEXAS STATES AUDITOR'S OFFICE at https://sao.fraud.texas.gov/ReportFraud/, and to the HOUSTON, TEXAS BETTER BUSINESS BUREAU on 06-19-2020. I recently purchased a 2.7 l Toyota Tacoma engine from Engine World USA, Wholesale Japanese Engines, which also goes by the name of RS Industrial Engines. The engine arrived at my mechanics shop in both poor and unusable condition: My mechanic said in the attached photos that both the engine block and the cylinder head are unusable, they both have dirty, grimy and defective and bent parts on them. My mechanic said that he cannot warranty this engine due to the unusable condition of this long-block engine and he does not want to take on this project knowing full-well that the outcome will be poor. I had my mechanic make a video of everything that was wrong with this engine, including close-ups of bent, dirty and rusty parts. I was told that the engine would have a brand-new cylinder head on it, which it does not. I have tried to talk to the manager about these issues and make arrangements to return this engine to him. He said that I was talking like a 2-year-old and that I did not know what I was talking about and hung up on me and has since refused to accept any of my calls. If you examine the photos you can clearly see that the engine contains rusty internal parts, bent screws and portions of both the block and the cylinder head have hammer and chisel marks on them. These are both high heat and high compression engine parts that have to be machined to perfection in order to keep them from malfunctioning, which is why my mechanic refuses to work on this project because he cannot warranty his work on this engine. DO NOT, and I repeat, "DO NOT", conduct any BUSINESS with any BUSINESS associated with MOHIT JAGWANI. 1) RS Industrial Engines 855-384-**** 2) Wholesale Japanese Engines INC 713-955-**** 3) MCJ Engines LLC 832-304-**** 4) Engine World USA 979-413-**** MARK ANTHONY TRAINA - 800 SOUTH HAWTHORN COURT, SLIDELL, LOUISIANA 70458 - (5**) **1-3056/fatuouscra@***.com PS: In July, ENGINE WORLD USA'S owner MOHIT JAGWANI finally agreed to take the defective engine back; the engine was shipped back to ENGINE WORLD USA, and I have never received a REFUND of my $2950.00. To make matters much worse, all the FOLKS working over at ENGINE just keep HANGUP, or simply refuse to accept my calls!
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User's recommendation: nty his work on this engine. DO NOT, and I repeat, "DO NOT", conduct any BUSINESS with any BUSINES

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