Engine Specialist of Decatur
Engine Specialist of Decatur Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Engine Specialist of Decatur has 1.4 star rating from 1 review; consumers are mostly dissatisfied and warn about service problems.
Positive Feedback
Customer paid for brake work and received prompt initial attention for an engine issue, indicating the shop handles multiple engine and brake services.
Negative Feedback / Risk Areas
- Complaint about unresolved brake problems after service and a tow needed when brakes locked up.
- Reports of poor customer service and confrontational staff when expressing dissatisfaction.
- Concerns about follow-up repairs, refunds, and billing fairness in Engine Specialist of Decatur reviews and customer complaints.
Key Takeaways for Future Customers
- Get written estimates and clarify warranty or refund policies before paying.
- Document issues and insist on test drives before leaving; verify customer service responsiveness.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Engine Specialist of Decatur has 1.4 star rating from 1 review; consumers are mostly dissatisfied and warn about service problems.
Positive Feedback
Customer paid for brake work and received prompt initial attention for an engine issue, indicating the shop handles multiple engine and brake services.
Negative Feedback / Risk Areas
- Complaint about unresolved brake problems after service and a tow needed when brakes locked up.
- Reports of poor customer service and confrontational staff when expressing dissatisfaction.
- Concerns about follow-up repairs, refunds, and billing fairness in Engine Specialist of Decatur reviews and customer complaints.
Key Takeaways for Future Customers
- Get written estimates and clarify warranty or refund policies before paying.
- Document issues and insist on test drives before leaving; verify customer service responsiveness.
Media from reviews
Atlanta-Decatur, Georgia
Bad customer service incomplete service
- Paid about $800 for a full brake service.
- Brakes felt funny at pickup and later locked up.
- Tow truck brought it in; he said it was fixed.
5 months ago I brought my truck in to get a screw taken out of the engine they advised me that my brakes needs to be done I paid them about $800 to do the total brake service on the day of pick up the brakes felt kind of funny I told the white that they didn't feel good he said you'll be fine later when I got home the brakes started locking up he said bring it back in soon as you get a chance my first availability to bring it back I didn't actually get a chance to driving back because it locked up when I was driving I had a tow truck bring it in he said he took care of everything I came back today and told him I still have the same problem and he begin to argue with me about he doesn't know what's wrong with my truck he's not a genius and I told him that I was unhappy customer and he just continued to tell me move from in front of his store so I told him if I spent over $1,000 at establishment and can't get service I will report unfair Justice! And he talk to you any kind of way after you spent your money with him. Do not go here beware
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