Engel Coolers
Engel Coolers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating from 1 review; consumers mostly satisfied. Recent recommendations: Get your own freight carrier and Company works hard to get you what you want. Price level reported as low. Reviewers value Exchange, Refund and Cancellation Policy and diversity of products.
Key Takeaways for Future Customers
- Engel Coolers reviews note helpful staff and responsive customer service.
- Expect low product prices but plan freight logistics separately.
- Exchange and refunds policy is an important factor cited by buyers.
Negative Feedback / Risk Areas
- Customer complaints focus on high freight rates and LTL shipping complexity.
- Shipping coordination can involve many moving parts and delays.
Positive Feedback
Staff assistance praised, specifically Jenna for resolving pickup and delivery issues; company works hard to meet requests and supports refunds and exchanges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating from 1 review; consumers mostly satisfied. Recent recommendations: Get your own freight carrier and Company works hard to get you what you want. Price level reported as low. Reviewers value Exchange, Refund and Cancellation Policy and diversity of products.
Key Takeaways for Future Customers
- Engel Coolers reviews note helpful staff and responsive customer service.
- Expect low product prices but plan freight logistics separately.
- Exchange and refunds policy is an important factor cited by buyers.
Negative Feedback / Risk Areas
- Customer complaints focus on high freight rates and LTL shipping complexity.
- Shipping coordination can involve many moving parts and delays.
Positive Feedback
Staff assistance praised, specifically Jenna for resolving pickup and delivery issues; company works hard to meet requests and supports refunds and exchanges.
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Verified Reviewer |
Phoenix, Arizona
Freight rate outrageous
Found LTL carrier and Jenna worked magic for pick up. The coolers are in Houston arriving 11/28. Jenna's a keeper.
User's recommendation: Get your own freight carrier
Phoenix, Arizona
Finally got two cooler picked up LTL.
- - Freight was expensive, so I checked LTL and it was acceptable.
- - It was a new freight deal with many moving parts; it was picked up, and it ended well.
The freight from you was very expensive so I checked LTL and it was acceptable. But had never done a freight deal like this but it was a good deal that turned out to be a challenge.
Lots of moving parts that expanded my knowledge of shipping.
I got a notice from you and the freight company that it was picked up so all's well and ended well.
Too close to the story to answer until all was settled.
Other stuff going on didn't help.
Thanks for asking and putting up with me. Jenna is a keeper!
User's recommendation: Company works hard to get you what you want.
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