EnergyAustralia
EnergyAustralia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EnergyAustralia has a 4.0 star rating based on 1 customer review and is described as mostly satisfied by consumers. EnergyAustralia reviews note both positive experiences and unresolved issues in recent feedback.
Positive Feedback
Some customers report initial savings and satisfactory service interactions, reflecting the 4.0 star overall sentiment.
Negative Feedback / Risk Areas
- Repeated delays and lack of response on claims affecting trust.
- Sharp unexplained increases in bills raising billing concerns.
- Complaints about customer service handling of promotions and refunds.
Key Takeaways for Future Customers
- Check recent EnergyAustralia customer complaints and billing history before switching.
- Document communications for claims and refunds and monitor invoices closely.
- Confirm promotion details and verify ongoing rates rather than relying solely on initial discounts or subscription arrangements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EnergyAustralia has a 4.0 star rating based on 1 customer review and is described as mostly satisfied by consumers. EnergyAustralia reviews note both positive experiences and unresolved issues in recent feedback.
Positive Feedback
Some customers report initial savings and satisfactory service interactions, reflecting the 4.0 star overall sentiment.
Negative Feedback / Risk Areas
- Repeated delays and lack of response on claims affecting trust.
- Sharp unexplained increases in bills raising billing concerns.
- Complaints about customer service handling of promotions and refunds.
Key Takeaways for Future Customers
- Check recent EnergyAustralia customer complaints and billing history before switching.
- Document communications for claims and refunds and monitor invoices closely.
- Confirm promotion details and verify ongoing rates rather than relying solely on initial discounts or subscription arrangements.
Turn one complaint into a collective action
Surge protection
Very bad. No response for 90 days although I provided all supporting documents in November. My claim has not been denied
Sydney, New South Wales
Use some one else
- - Pensioner discount with Service NSW cut first bill 357 to 265.
- - Bills rose to ~600; on-time payment was 444; do not trust ENERGY AUSTRALIA.
Followed promotion with Service NSW for pensioner discount,first bill-good reduction 357 down to 265, after that the bills jumped to now 600 pay on time 444,same useage, what! thats 357 up to 600,
Ripped off after government promotion.
Do not trust ENERGY AUSTRALIA with your account.
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