ENERGY STAR
ENERGY STAR Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ENERGY STAR has a 1.8 star rating from 3 reviews; consumers are mostly dissatisfied, noting product failures, high price level, and poor customer service in ENERGY STAR reviews.
Key Takeaways for Future Customers
- Expect mixed warranty and repair experiences and check warranty terms before purchase.
- Prepare for difficulty reaching legit customer service and unclear rebate guidance.
- Consider product reliability reports for dehumidifiers, washers, and ice makers.
Negative Feedback / Risk Areas
- Frequent customer complaints about service, misleading phone numbers, and no response on repairs or warranty.
- Reports of broken or noisy products and missing parts.
- Billing and pricing disputes with machines overcharging users.
Positive Feedback
Brand recognition is seen as a pro by some consumers despite service and product issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ENERGY STAR has a 1.8 star rating from 3 reviews; consumers are mostly dissatisfied, noting product failures, high price level, and poor customer service in ENERGY STAR reviews.
Key Takeaways for Future Customers
- Expect mixed warranty and repair experiences and check warranty terms before purchase.
- Prepare for difficulty reaching legit customer service and unclear rebate guidance.
- Consider product reliability reports for dehumidifiers, washers, and ice makers.
Negative Feedback / Risk Areas
- Frequent customer complaints about service, misleading phone numbers, and no response on repairs or warranty.
- Reports of broken or noisy products and missing parts.
- Billing and pricing disputes with machines overcharging users.
Positive Feedback
Brand recognition is seen as a pro by some consumers despite service and product issues.
Media from reviews
Turn one complaint into a collective action
Santa Cruz, California
Misleading phone number and scam
- - Energy Star site had no contact number; I found 1-88*-***-****.
- - The call went to a promo for medical devices.
- - The rep spoke over me, so I hung up.
Energystar.gov doesn't list a number on its website so I googled it and found 1-88*-***-****. The message took me to a "promo" for medical devices.
When I tried to speak to the person on the phone, she spoke right over me and wouldn't let me ask to whom I was speaking, so I hung up. The Energy Star rebate program is complicated to understand so it would be helpful to have a proper, legit customer service line.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy filter a gas leak with the energy star? All I wanted was NO GAS
- - Energy star is decorative; apartments thought it meant no repairs and gas repairs to my stove went wrong, though adding gas is no cost; I hate gas.
Personally, I thought an energy star was something of a decorative sticker. At home, my apartments thought something different. The apartment's thought it meant people wouldn't have to ever come back to repair it. When faced with the choice of management, I couldn't ask for anything, because that's what we thought.
Well, my gas detector detects gas... So no repair is what I am facing. The repair is, add gas - it's no cost. This is why I put this review. I have gas cooktop. I hate gas cooktop. The repair for gas cooktop, had gone wrong. I made the mistake of asking for repair when all I wanted was anything but gas.
Repair needed
Our ice maker has not worked since our purchase date
No ice from ice maker. No ice from ice maker at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLoud dehumidifier and flashing green light
- - -Energy Star dehumidifier supplied by apartment management.
- - -It is very loud.
- - -There is a flashing green light.
- - -No owner's manual.
- - -User asks for help.
I have a cool works energy Star dehumidifier it was supplied by the apt management,when I moved into my apt. It is very loud and there is a flashing green light
I don't know how to repair this issue
I do not have an owner's manual
Please help
Thank you ARLENE Gerred
User's recommendation: If you moved into an. Apartment that includes a dehumidifier make sure to obtain an owner's manual.at present I have requested for some assistance to repair my dehumidifier
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWasher warranty
start 1 minute and turn off every time It keep doing everytime same thing. I just turn.
Off turn back every time keep doing
User's recommendation: just start 1 minute and turn off.
Fort Worth, Texas
Dishwasher not working
The worst a total crap dishwasher cant even call number is disconected will tell all my union plumber brothers and friends and building contractors to steer clear of all energy star products a total pile of junk
Doesn'twork. No star phone number doesn't work Worst service ever. A total rip off junk REDDIT REVIEW SOON
- Junk does not work
Preferred solution: Full refund
User's recommendation: Dont do bussiness with energy star
Tampa, Florida
Missing parts and window off center.
- - Missing plugs for half moon screw covers.
- - Half moon window not centered, off by 1/4, interior is noticeable.
Order Information
Vicki Cordas
vickicordas@***.com
(330) 338-****
Clearwater Lowe's
26990 Us Highway 19 N
Clearwater, FL 33761
(727) 724-****
Location:0771
Order Date:02/13/2024
Invoice #:98001
Order #:100901****4218**** Missing plugs for half moon screw covers. Half moon window not centered its off 1/4.
Which for me inside is annoying and noticeable
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ruskin, Florida
Troubleshoot
- - Purchased Hogarlabs PD11C from Amazon on 1/4/2022; ice buildup behind the filter when cleaning; seeks warranty information (2-year warranty).
I purchased a Hogarlabs dehumidifier PD11C from Amazon on 1/4/2022.
It has been great up to now. When I removed the filter to clean it there was ice buildup behind it on the machine.
Was this my problem or not?
Is this defective? I read that I have a 2 year warranty on the unit.
Please help with this problem.
Darlene 231-834-****
- Good name
Preferred solution: Replacement if defective
User's recommendation: Okay
Lufkin, Texas
Air conditioning unit is out
who is going to help me? I haven't heard nothing from nobody yet. What warranty do you do in helping people with your products you put out in people house.
Miami, Florida
Need ice maker fixed
No one helped me at all. Im not a happy customer.
How you treat people like this.no one called me no one did anything. Thats not customer service.
Clermont, Florida
Ac heat pump rebates
- - I wanted information about rebates.
- - The number tried selling me something else and hung up.
- - I'm interested in AC heat pump rebates.
I wanted information about rebates the phone number I reached try selling me something else. Very disappointed they hung up before they even heard what I really called Terrible customer service. Interested in ac heat pump rebates
For a fan motor switch in a bath exhaust fan that won't shut off
- - Sought help to find a part for an exhaust fan by talking to a person.
- - Gave up and will buy a whole new fan because help wasn't provided.
Im not pissed was just trying to talk to a person to help me find a part for this exhaust fan, but we just gave up and just gonna buy a whole new fan because she couldnt help me with what I needed so its fine
Washing machine stealing our money
- - Washing machine charges $8 per use instead of the advertised $3.25.
- - The higher charge occurs in a brand-new apartment building.
Washing machine charging more that what it's supposed to it's only suppose to charge 3.25 but it charge but every time I use it I get charged 8$ which is nonsense if you have a set price don't keep raising it especially when you just put them in a brand new apartments it's supposed to be 3.25 not 8.00$
User's recommendation: Do not use any of their crap
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