New Reviewer

Because I want to buy cloud for my camera for storage space

2.4
I want to buy some extra storage space for my video in my camera cloud can they call me at 443 943-****
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#2944730 Review #2944730 is a subjective opinion of poster.
Location
Baltimore, Maryland
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

The cameras don't work because of their software upgrade

1.0
My cameras don't work because of their software upgrade.They promised me replacements, then deny it. Customer service is a call center run by rude people who are very vague. 14 months of back and forth emailing and no help.

User's recommendation: don't buy energizer connect smart cam.

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#2763496 Review #2763496 is a subjective opinion of poster.
Loss
$250
Preferred solution
Apology

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Verified Reviewer New Reviewer

Asking for compensation

3.1
Update by user May 14, 2021

AA batteries leaked into my. bike light.dated 03-2018. energizier

Original review posted by user May 14, 2021
bike light was ruined because the energizer batteries leaked. The bicycle light cost around $8.00. thankl you

User's recommendation: remove batteries from your device if storing.

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#2551953 Review #2551953 is a subjective opinion of poster.
Loss
$10
Preferred solution
Full refund

NEVER RECEIVED PRODUCT BUT CHARGED

I ordered two energizer connect doorbell cameras January 24th 2021 , i was charged, money taken off my card but ive never received my cameras. When I enter my tracking number that i received on January 25th 2021, label created, not shipped..... My order number is #5950 given on January 24,2021.. with tracking number of 940551****2234**** saying label was printed on January 25,2021, ive called the post office around March 1st 2021and they said it was a label printed but the USPS never received anything. You took $95.48 off my card and i never received my doorbells, it was 2 Energizer camera doorbells. I either want my cameras or i want my money back!! I don't have $95.48 to just give away!! Its hard enough to come by money ! Ive called several times to be transferred back and forth and no issue resolved.
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#2506817 Review #2506817 is a subjective opinion of poster.
Location
Indianola, Mississippi

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Verified Reviewer New Reviewer

Injured by product.

2.0
In April of 2020, I sat in the front seat of my car and removed an "Energizer" flashlight filled with "Energizer" D-cell batteries from the glove compartment of my car. As I checked the flashlight's condition by switching it on, I noticed the beam was weak. I opened the flashlight by unscrewing the top part, as there is no tail cap, when a clear, watery liquid spilled onto my lap, legs and splashed on my face. Approximately 30 seconds after this happening, I felt an intense burning on my leg and groin. The skin on my hands also started to disintegrate. I immediately ran to my home (2 blocks away on the 5th floor), stripped off my clothes and doused the affected areas with water in my bathtub. I had suffered 2nd degree chemical burns to my *** nose and 3rd degree burns to my leg. I was treated at a local hospital with a burn center and missed 3 days of work. My medical bills totaled just under $10,000 dollars. I made contact with Energizer immediately after my treatment. Photos of my injuries, damage to my car seat, copies of my medical bills and photos of the device and batteries were sent to their claims department. They wanted me to send them back the device but it could not be sent back in the cardboard box they sent due to the chemical leakage from their device and batteries. I was told my claim was denied and still have scarring on my body and am left holding the bag for my medical expenses and income losses. This is how they treat their customers with legitimate injuries and damages.

User's recommendation: DO NOT buy energizer products. The company does not stand by their product...

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#2227759 Review #2227759 is a subjective opinion of poster.
Loss
$11
Preferred solution
Reimbursement for losses
New Reviewer

Batteries went dead in less than 2 hours

1.0
Energizer Connect - Batteries went dead in less than 2 hours
8 dead lithium batteries to my tile stop buying Energizer stop buying Energizer
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#2098203 Review #2098203 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Loss
$30
Preferred solution
Deliver product or service ordered
New Reviewer

Support@***.com

2.3
This is the email for help on Connect products: support@***.com
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#1720178 Review #1720178 is a subjective opinion of poster.
Service
Energizer Connect Customer Care
Pros
  • Nice doorbell video
Cons
  • Hardwired door bell work with a connect video doorbell
  • What the heck is this little power block
Reason of review
You need to spell out your email for questions and help, not just have a button to click.

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