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Ener G Foods

Ener G Foods

www.ener-g.com
What is your customer experience with Ener G Foods?

Ener G Foods Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.1 star rating based on 1 review; consumers are mostly dissatisfied with product quality and response times, and the rating distribution is 100% unfavorable. Review advises to keep receipts due to lack of response from the company.

Key Takeaways for Future Customers

  • Check Ener G Foods reviews before buying and keep receipts for possible issues.
  • Expect higher price points and evaluate whether specialty gluten free options justify cost.

Negative Feedback / Risk Areas

  • Reports of moldy, soggy bread suggesting poor quality control.
  • Unresponsive customer service and unclear resolution paths feed Ener G Foods customer complaints.
  • Price level is high relative to perceived value, raising refund and return concerns.

Positive Feedback

Reviewers value the website and diversity of gluten free products offered.

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margaret s Hei

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Verified Reviewer

Brown rice yeast free loaf

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AI Highlights
  • - Bread molds and becomes soggy, stinky, likely from packaging.
  • - Loaves cost $11-$12 each; I received a rotting, inedible loaf.
Updated by user Mar 09, 2024

The company was contacted by email which should have been sufficient. I did not call them, but shouldn't have to to get a response.

It would have been fine if they would have just responded by sending back an email.I am not pleased that they have so little regard for what is a legitimate complaint about their rotting loaf of bread. A well known company like Ener G should do better with their customers.

Original review Mar 02, 2024

Once before I had to write to your company regarding a problem with your product, and had hoped that it would not be necessary to do this ever again.

Something , probably in the packaging process, has allowed the bread to mold. The bread becomes soggy, moldy and grossly stinky.

It costs between $11 and $12 a loaf.

Usually I try to buy 4 loaves at a time, so it is not necessary to go back to the store any earlier than needed otherwise. So now I'm short on supply, and have paid for a rotting inedible loaf of bread.

You need better quality control!

User's recommendation: Keep your receipts for their products. The lack of response to my recently sent letter surprises me, especially since this seems to be a well established company, and has some good gluten free products.

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