
Encore Resort
Robbed
I was going to stay three nights I was 5 hrs into my stay when I was at blackjack table a guy robbed my chips when I got up to go to bathroom came back my chips were stolen about 900 \1400dollars [whole thing is on tape].. I came back dealer said guy next to me stole all my chips ..they proceed to call police I have to spend the next two hours with them and very aggressive hotel security ..I am very upset they do not care ,,,they say its not there fault ,they give me example if I was on park bench with stack off 100s bills and guy next to me steels them is park responsible?
I said no but if A guy next to me is punched in the face next to me; I'm not responsible but I would take his hand and cover him and tell him we are going to be okay , ,,,,, nobody ever tried to make it okay I went from great time to a miserable time never ...made it money thing or asked for my money back ,I was treated very very poorly as a victim twice who chose your hotel as a vacation , to be treated so badly after being robbed. they could have sat me down and just comforted me but they made it my fault > hope you guys get back to me im going to seek legal counsel within the week if you guys don't get back to me ...ps they did trust pass me again look at tape I was never aggressive cops said they did not understand that ,, thank you,, PAT RYAN
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