Anonymous
map-marker Peabody, Massachusetts

Kudos

Kudos to two employees who went above and beyond assisting me to find a lost phone. Exer Garcia and NormanBrzycki showed professionalism and respect and I would like you to share my thanks and appreciation with them. The event occurred Tuesday April 25, as I was a guest overnight.
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Anonymous
map-marker Peabody, Massachusetts

Just give opinion on parking services attendant

Valet parking attendant,the guys who greeted and give out ticket to customers in the day time in black uniform is not pleasant no work ethic ,not happy,dont talk much in English seem like no motivation with the job . Some parking attendant looks nice and neat,some dont look so good, shirt outside the pants and dont even help guests with luggage or stuff into the car. No say anything just take money and run.
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Anonymous
map-marker Marlborough, Massachusetts

Inexcusable treatment of a patron

January 30th, 2021 I had 5X $1 chips which I dropped/threw onto the floor as a "good luck" gesture. We know how all of our endorphins flow when we "find" something unexpectedly worth of "value". However, another patron saw them and said that "I don't want them and I don't want them on the floor"??? I just simply told him that he can just leave them be. He started swearing profanity at me which I simply just told him "you can just leave if you want". A security guard was right next to him and had no doubt heard of his profanity and there are other dealers and patrons that I normally gamble with that did hear of the profanity and none coming from me. However, I was escorted to the 1st floor cage by security guards to my parking and read my "banned from the casino speech". I always had high admiration for Steve Wynn with his ethics in the casino business. He was paying employees without having to apply for unemployment with the shutdown of the casino during the current COVID-19 pandemic. It's unfortunate with regards to his allegation of sexual improprieties which led to his removal from a company that he has built-up over the last few decades. Sincerely, casino patron
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User's recommendation: Avoid when you can