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They lied

2.7
I ordered a part from this organization late March 2023. It came as expected. I hired an electrician for my stove that said I didnt need the radiant heater for my samsung stove. Electrician ordered the part for the back of the stove and it was fixed. I called the organizations RMA number to get a retrieval code for sending back part. Sent the part back last Tuesday. I get an email citing the part is damage and they cannot issue a refund for a part that wasn't used?!? They never provided any proof it was damage with a photo or video. They are scammers and I want to make sure Americans do not use their services as they do not operate with integrity or honest policy. The part they sent wasnt even compatible to my radiant heater wven though I know all the service parts numbers from my stove. I feel cheated and I dont deserve to have my hard earned money stolen from crooks. I want my 179 dollar back-yes, that included the shipping cost bc i paid for it twice even though they dont reimburse for that but just for being jerks i want the full refund!! User's recommendation: Say *** no to them
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#4565191 Review #4565191 is a subjective opinion of poster.
Loss
$179
Preferred solution
Full refund

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