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EMU Australia

EMU Australia

emuaustralia.com.au
What is your customer experience with EMU Australia?

EMU Australia Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • EMU Australia has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Are great quality shoes, Love their boots.
    Cons: No real customer service, Not sending order.

  • Recent recommendations regarding this business are as follows: "Don’t purchase items", "Stay away", "This site is another scam", "Never buy from them".

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Media from reviews

EMU Australia - Links to justanswercwho deny any affiliation
EMU Australia - Links to justanswercwho deny any affiliation - Image 2
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Show reviews that mention
mad order customer policies service item bot number order missing missing ordered
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Susan C Vuu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order missing

Ordered item and there's no 800 number to contact for customer service. I continue to get a bot. It's frustrating and I'm beyond mad about their policies.

View full review
Loss:
$68
Cons:
  • Not sending order

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t purchase items

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Altamonte Springs, Florida

Took money,confirmed order did not deliver

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Contains 4 confidential files for company representatives

I ordered boots on Nov 27 for $119. EMU charged my card and sent order confirmation.

I tracked my order and the date kept changing to later but latest delivery date was listed by Dec 20.

I contacted EMU by email just to confirm delivery status on Dec 17. They responded late on Dec 22 that the order was rejected because my email was a security risk due to having the same number listed twice in the email address (77). They told me to reorder with an email that did not have consecutive same number.

Now almost a month later, the boot is $41 dollars higher plus its sold out in my daughters size. Plus they havent refunded me for the order they are rejecting.

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User's recommendation: Stay away

Anonymous
map-marker Altamonte Springs, Florida

Links to justanswercwho deny any affiliation

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EMU Australia - Links to justanswercwho deny any affiliation
EMU Australia - Links to justanswercwho deny any affiliation - Image 2

Your site links to just answer who take $46 payment then say they have no affiliation with you and anyone can link you their website

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User's recommendation: This site is another scam

Resolved
Migdalia Q Umm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Order charged but never delivered

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Updated by user Jan 13, 2024

Company fixed the issue and I have been provided with apology.

Original review Dec 14, 2023

I have two orders for two separate boots one of the boots came in wrong size so I paid for label to send them back so I can get the correct size and I have never heard back from them the second order I bought on December 2nd I paid full price and I still have not heard anything about where the boots are when I call kanner Corporation I keep getting the runaround

View full review
Loss:
$358
Pros:
  • Love their boots
Cons:
  • No real customer service

Preferred solution: Full refund

User's recommendation: Never buy from them

CASSIANNA W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Rapids, Michigan

Exchange

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Nothing has occurred because I haven't heard from anyone regarding my request.

I am hoping to receive a call, text or email, so that I can return and receive my new boots .

View full review
Loss:
$129
Pros:
  • Are great quality shoes

Preferred solution: A call, email and or text regarding my request to return and exchange my boots for new ones. Thank you

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