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EMR Southern Recycling

EMR Southern Recycling

us.emrgroup.com
What is your customer experience with EMR Southern Recycling?

EMR Southern Recycling Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

EMR Southern Recycling has a 1.0 star rating from 1 review and overall consumer sentiment is negative, citing poor customer service and high price levels.

Positive Feedback

One reviewer noted an internal connection where a husband worked there, but pros are minimal and specific to employment ties.

Negative Feedback / Risk Areas

  • Recurring customer complaints describe confusing FSA debit card handling and denied claims.
  • Issues noted with refunds, exchange and cancellation policy and perceived underpayment to staff.
  • Poor customer service response and inability to access remaining card balances.

Key Takeaways for Future Customers

  • Check EMR Southern Recycling reviews and confirm FSA debit card rules before relying on benefits.
  • Expect to raise concerns about billing and refunds and to follow up persistently with customer service.
  • Consider confirming price levels and policy details in writing prior to transactions.
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Lisa S Kxm

From the HR department to the customer service department at Discovery Benefits FSA Debit Card

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AI Highlights
  • - There was inconsistent information about FSA debit card coverage.
  • - We used about $200, and $241.xx remains unusable.

We have been given nothing but the run around since March 14th regarding coverage on the FSA debit card. Some said we had coverage, others said the remaining balance on the card was good to use.

Another rep says we cannot claim anything after March 2nd, (my husband was laid off on March 1st).

This is the first year the FSA was offered. We used 200 and change, now we have a remaining of $241.xx that can't be used, or claimed.

Loss:
$242
Pros:
  • Husband worked there
Cons:
  • What was left on the card cannot be used
  • Fsa program is a joke
  • He was not paid his worth

Preferred solution: Full refund

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