sally l Rfu

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Incorrect service

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I ordered Marisco Vineyards 'The 'Ned' Pinot Noir Qty: 28. You shipped Ned Pinot Gris. You charged $100 to deliver the incorrect order, and you are attempting to charge us another $100 to return it to you. I believe this is not fair. Please consider your trade practice? I spoke to your manager on duty and he was of no help. Please intervene? Thanking you in advance, Sally Lightfoot (order #764-605)
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Loss:
$200

Preferred solution: Let the company propose a solution

User's recommendation: stay away

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