Empire Moving Group
Empire Moving Group Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Empire Moving Group has 1.2 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay away".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Scam complaint
When you call Empire to get a quote they ask you how many rooms do you have in your house how many bedrooms how many appliances are going to be moved dressers beds lounges tables. They then give you a low ball estimate that looks pretty good.
So you pay half down which is a mistake. When they send the truck out to pick up your stuff they find that there is almost twice as much Furniture as was described. But you don't multiply rooms and beds and lounges. But when the truck was loaded they tell us that there was twice as much as originally thought therefore doubling the price.
Oh and before I called to tell them I wanted to move a golf cart and the zero turn mower. For which they had me wire money of $2,500 a piece for those two items. Now our furniture is somewhere in limbo they won't tell us where it is nor will they tell us when they're going to deliver it.
However they do want another $5,707 for delivering it. If that isn't extortion I'd like to know what it is.
- Extortion
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away
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