Empire Auto Protect

I am writing to formally express my concern regarding the denial of my extended car warranty claim by Headstart Warranty Group. I purchased a vehicle service for my 2017 Ram, and Promaster 2500, which I rely on for to drive back and forth to work.
On 3/30/2025 my vehicle experienced My engine was making some noise, my radio was not working, the doors would not lock, and the battery was draining.

I promptly filed a claim, anticipating coverage as outlined in my contract. However, the claim was denied on the grounds that the presence of work-related equipment in my cargo van constituted commercial use, which allegedly voids the warranty, I told them that my vehicle is not used as a commercial vehicle, and I was a truck driver for a company, when I first bought the warranty I told them that my van business was closed in 2020, so I know longer drive as a independent contractor nor do I have commercial insurance to operate my van as a commercial van, but the adjuster Greg told me they made their decision based on what material I had in my van, and my van was registered to my closed business, but they knew my van was registered to my previous closed business when I bought the plan and Lance Richardson from the company who sold me the plan from Empire Auto Protect at 888-964-****.

They also refuse to give me a denial explanation based on assumption that Im using my van as a commercial vehicle, other than my clothes and truck driver materials.
Upon reviewing my contract, I found no explicit clauses indicating that carrying work equipment would nullify my coverage. The denial appears to be based on an arbitrary interpretation, which I believe is both unfair and deceptive.
My vehicle is still sitting in the dealership with all parts taking out, and the dealership is waiting for payment.