Empi
Empi Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Empi has a 1.0 star rating from 1 review and sentiment is mostly negative; reviewers cite poor fitment, slow turnaround, and unhappy experiences with exchange and refund policy.
Key Takeaways for Future Customers
- Check Empi reviews and forums for fitment reports before purchase.
- Expect to contact customer service about installation details and replacements.
- Be aware of reported issues with exchanges and refunds when ordering parts.
Negative Feedback / Risk Areas
- Repeated customer complaints about muffler fitment and product compatibility.
- Poor handling of refunds, exchanges, and cancellations per reviewer.
- Support responses described as unhelpful on replacement and installation questions.
Positive Feedback
Some reviewers value layout of store and turnaround time when functioning properly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Empi has a 1.0 star rating from 1 review and sentiment is mostly negative; reviewers cite poor fitment, slow turnaround, and unhappy experiences with exchange and refund policy.
Key Takeaways for Future Customers
- Check Empi reviews and forums for fitment reports before purchase.
- Expect to contact customer service about installation details and replacements.
- Be aware of reported issues with exchanges and refunds when ordering parts.
Negative Feedback / Risk Areas
- Repeated customer complaints about muffler fitment and product compatibility.
- Poor handling of refunds, exchanges, and cancellations per reviewer.
- Support responses described as unhelpful on replacement and installation questions.
Positive Feedback
Some reviewers value layout of store and turnaround time when functioning properly.
Fountain Hills, Arizona
Falure to contact me regarding muffler fitment
- - Empi muffler #3644 replacement; vendor won't replace for free.
- - JBUGS says it doesn't fit and suggests a muffler shop fix.
Empi singlepack replacment muffler # 3644.Bought one and one replaced through vender I bought it from.I called them and was told they would not replace it for free again so I called JBUGS and was told by a tech that they know they dont fit and he told me to take it to a muffler shop to have it fixed.I asked him why they sell a muffler that doesnt fit he didnt knoww what to say.I want it replaced with one that will fit.Im not paying for it again.JBugs need to do some investigating as to why these dont fit.People on Samba are also complaining about the same thing they dont fit .
User's recommendation: Dont buy
Saipan, Saipan
Need help positioning oil cooler kit 9223
- - The customer bought EMPI oil cooler Kit 9223.
- - The single-page instructions are confusing for placement.
- - They request placement photos.
I recently purchased an EMPI oil cooler Kit 9223 but need some pics to assist with application and positioning of the oil cooler itself. The single page attachment instructions leaves me confused when actually placing the oil cooler.
Can you assist? Pictures of placements would help a lot!
Ed Tudor
User's recommendation: Too early to tell
Surprise, Arizona
Exaust fitment
- - Muffler 3644 does not fit the header setup and hits the apron.
- - Tech said it fit, but it does not; customer feels misled after buying a second.
Im pretty upset with your fitment of the empi single quiet pack muffler you say will fit the header set up I have muffler # is 3644 same muffler Im trying to replace.It does not fit it hits the appron and I cant use it engine needs to be able to move and cant with this muffler on.I called and talked to one of your tech people and you know what they said they now they dont fit and told me I would have to take it to a muffler shop and have it fixed which is wrong Im 70 years old saved up to get the money to buy this cheap muffler get it and it doesnt fit. Im an easy going person until I get taken advantage of like this.
Why do you do this to people and sleep at night. I asume your just a distri for them but why do you still sell crap like this. It doesnt look good for you lots of customers complain about Empi products on their forums I only wish I would have looked beforhand but I didnt.NNNNot a way to run a company as big as yours maybe thats why you are the way you are. Please dont take this personal I know you have to do what you are told by corp.
but they need to here this from someone who worked hard for even 70 bucks to get the right part. This was the second one I bought but you wouldnt take it back because I had installed it,I tried telling the rep that you said it would fit so I put it on it didnt fit and I was told that they were sorry and I was dumb enough to by another one not to smart huh but I put my trust in you that maybe the 2nd one would be right. I dont know what to do now no money for another one. I know its not your problem but in a way it is.
Well you probably wont even read this but I had to let you know what has happen to me and others.
Please change the way you do things.Dont forget GOD sees everything we do right or wrong. GOD BLESS
User's recommendation: Do your home work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need replacement items for my unit
- - Replacement items include electrodes -19862*-001-round, lead wires, batteries, charger box.
- - The unit is 276**** and the customer is Karen Worzalla.
I need several replacement items for my unit due to my storage unit being broken into. I need new electrodes -19862*-001- round, new lead wires, new batteries and charger box.
My unit number is 276****. My name is Karen Worzalla.
My new address is {{Redacted}}. WI 54216.
Preferred solution: Deliver product or service ordered
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