Anonymous
map-marker Auburn, Indiana

Because I’ve always had difficulty getting a hold of somebody with this company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I called once before about the issue with these A1 amplifier. He told me I had a speaker problem and suggest I change them.

Well thats not in the picture theyre very expensive and theres nothing wrong with them every other amplifier place fine on them now that Ive moved and can use your amplifiers With unlimited Control. But they shut off every single time no matter what speakers are hooked to them.

View full review
Anonymous
map-marker Charlotte, North Carolina

Balance

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Emotiva - Balance

i would like to Trade in my 7 channel emotiva for a 4 channel emotiva basx what would be the value if this was to be allow thanksHappy

View full review
Ivon Jzj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cedar Hill, Texas

Warranty

Was told that they would email me a Return label to have my item shipped bc it's under warranty for them to fix It. Still haven't received an email with shipping info. Man just rushed me off the phone.

View full review
Louis S Dge

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Questions

Emotiva - Questions

i have the marantz c 50 but Interested.in your mc1 Receiver .with my cinema 50 i have the emotva 3 ch an 7ch just Recently bought. But I considering you're a receiver. How do these compare to each other and does it make sense when me to change?

View full review

Preferred solution: I have the cinema 50 and I'm considering your 1990.00 Receiver.. But I have the 3 channel and the 7 channel emotiva trying to compare the 2 and should I change? just want better sound or is this setup Similar.

Resolved
Jeff P Spj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Buying Frustration

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 12, 2023

Company fixed the issue and I have been provided with product or service ordered. Emotiva did a wonderful job after several emails, I received the speakers at the originally listed price.

They made an exception for me, and I can say the speakers and customer service ended up being top notch. Do not hesitate to purchase their products!!.

Original review Jan 13, 2023

I learned about the B1+ speaker series and put them in my cart to purchase. I joined their chat network as well.

I sent them an email letting them know I was interested in their product, but had some questions. The next day I woke up and was ready to purchase. The price for the speakers had jumped from $222 a pair to $329. I sent another email to the company asking my questions again and questioned the price increase.

They kind of answered my question and informed me that the price had changed and offered me a 10% coupon code that was about to expire. That would be $33 compared to the $107 dollars of my original shopping price.

Then for the next 3 days I received emails from them telling me I still had items in my cart, and to click the link to complete. The picture of the speakers had the $222 price shown. When I clicked the link the price jumped back up to $329.

I proceeded to email them each day for them to finally respond and say the exact same thing. The price had changed and I could use the 10% coupon code.

This is not the way a potential customer should be treated.Don't trust their pricing and don't expect them to take any time to try and actually understand a situation.

View full review
Pros:
  • No idea
Cons:
  • Sales staff frustration

Preferred solution: Price reduction

User's recommendation: Don't trust their website pricing and don't expect a good experience with their sales staff.

Thomas M Flk
map-marker Franklin, Tennessee

Credit of Amazon pay + visa card

I was looking to my balance on Amazon pay and the remaining on my Amazon Visa card.. waiting for call back..thanks

View full review
Pros:
  • Cool equipment
Cons:
  • Non

Preferred solution: Amazon pay balance to be used on this purchase.

Jeanice Mwt
map-marker Saint Johns, Florida

Upgrade question

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I had a very difficult time trying to get ahold of someone there by phone. numbers as you know we'll never get you to person.

At 1st attempt I could not get your chat lying to work but that could have been operator air. I know it said that looks good about it I think I want to do a feedback an upgrade exchange but was informed that it's no longer available.

View full review
Anonymous
map-marker Phoenix, Arizona

Purchased T1+ soeakers and have a question about wiring

I need to know which of the 2 sets of terminals to use if I'm just running 1 set of wires and also do I need to leave the metal bridges in since I'm not bi-wiring. The owner's manual does not mention this.

View full review
Don F Ywl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franklin, Tennessee

Poor Product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Their new processor, the XMC-2 is a disaster. It has now blown out a $3500 center channel speaker as the result of its runaway volume increase, and it only works as intended about half the time.

The company was clearly not up to designing this complex piece of equipment. Right how, it won't turn on at all.

View full review
Loss:
$3500

Preferred solution: Full refund

User's recommendation: Don't buy any of Emotiva's products that require really sophisticated software.

Shirin Zgm

I have a sherbourn pt7030

I need the usb thing to make it bluetooth

View full review
Anonymous
map-marker Wrexham, Wales

Emotiva little ego design errors

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Emotiva little ego design errors
Emotiva little ego design errors - Image 2
Emotiva little ego design errors - Image 3

advertised as 32 bit 384k audio interface. windows 10 plus emotiva's custom drivers says 16 or 24 bit and 192k max.

emailed support and so far... silence. at the time of this minimalist review the headphone amplifier dac is on sale and oddly enough "all sales final". i have had emotiva product in the past and good general performance but this current dysfunction tells me to shop elsewhere and advise others to do the same, in the audiophile community.

defective product, not as advertised, and poor support equal zero future business. the future is still uncertain as to their rectification of this issue.

View full review
Cons:
  • Slow or non existant support
  • Poor compatibility testing and or support
  • Obvious design flaws
Reason of review:
Not as described/ advertised

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article