Emilychoice
Emilychoice Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Emilychoice has a 1.0 star rating from 1 review; consumers are mostly dissatisfied about product fit and high price.
Positive Feedback
No positive comments appear in Emilychoice reviews; product descriptions and sizing options are noted but outcomes were negative.
Negative Feedback / Risk Areas
- Reports of poor fit and misrepresented sizing and flimsy materials.
- Complaints about customer service and refund hurdles, including costly return logistics.
- Concerns about high price level and potential false advertising.
Key Takeaways for Future Customers
- Check Emilychoice customer complaints and Emilychoice reviews before ordering.
- Confirm refund and billing policies to avoid expensive returns.
- Be cautious about sizing claims and customer service responsiveness.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Emilychoice has a 1.0 star rating from 1 review; consumers are mostly dissatisfied about product fit and high price.
Positive Feedback
No positive comments appear in Emilychoice reviews; product descriptions and sizing options are noted but outcomes were negative.
Negative Feedback / Risk Areas
- Reports of poor fit and misrepresented sizing and flimsy materials.
- Complaints about customer service and refund hurdles, including costly return logistics.
- Concerns about high price level and potential false advertising.
Key Takeaways for Future Customers
- Check Emilychoice customer complaints and Emilychoice reviews before ordering.
- Confirm refund and billing policies to avoid expensive returns.
- Be cautious about sizing claims and customer service responsiveness.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
False advertising
- Moona bras are marketed with 16 band sizes and 7 cup sizes.
- An AI agent said returns must go to Viet Nam for a full refund.
- The reviewer warns to beware and avoid.
Don't let them hose you!! Their gambit is to send you whatever size product they please, and to offer only a $5 refund.
The bra I received was way too big around the rib cage and way too small in the cup. The sizing was on a Small-XL scale. Clearly they are misrepresenting their sizing approach, and are just hoping a generically sized bra will stretch around a range of chest and breast sizes. The flaw of this approach was evident in the fact the bra I was sent didn't hug my torso, and even if it did, my breast did not fit (not even close) into the tailored cup.
The product was sent to me by a distributor in Ontario, but an AI customer service "agent" indicated I would need to return it to Viet Nam in order to receive a full refund. This is part of the scam... as the vendor knows the return shipping will cost a North American customer far more than the amount they are out of pocket. I do not feel the customer should have to incur a financial loss when they have been deceived by false advertising.
The Moona bra is being marketed by several online vendors. BEWARE and AVOID!!
- Targeting of the elderly
- Misleading statements about customer satisfaction priority
- Misleading statements about easy returns
Preferred solution: Full refund
User's recommendation: Don't order a Moona bra from any vendor. Aside from the 'poor fit' issue, there is no adjustment for shoulder strap length or chest band tightness, and the band and strap fabric and the band elastic are flimsy.
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