Emery Federal Credit UnionComplaints and Reviews

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we had a very poor experience with Emery Federal Credit Union of Cincinnati Ohio, Camper Road. We were contacted by Emery Fed of Cincinnati to refinance with them for 3.25 VA Mortgage and we wish we never responded, a very bad experience, resulting us to contact the National Credit Union Administration, Office of Consumer Protection 1775 Duke Street Alexandria VA 22314-3428 and we filed a complaint with them. We ended up going with Quicken Loans... Read more

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I started a refinance with Emery. Decided to go with someone else. Got calls to check on my request. After the third call I was told I would be put on the do not call list. I still get automated calls all hours of the morning and day. I have called to get this fixed. No one can do it. I was sent to 4 different people with no results in one phone call. Forward to another building, another person, connected to a secretary not in the same office... Read more

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Started a Loan with Emery way back in November of 2012, at the time I was on an going loan with Quicken, I was convinced by Mr. David Neihaus, senior loan processor with Emery that they will do a better job, up to now July of 2013, , we have not closed and the rates had gone up, Mr. Neihaus is a very poor communicator, I submitted all the needed requirement of a Harp 2 loan way back in January, I was constantly calling and emailing him, but does... Read more

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My husband and I considered doing a re-finance loan with this company but after receiving another offer decided to go with another company. We contacted the loan officer and thanked him and told him we didn't wish to go further with the company. Of coarse the gentlemen refused to take no for an answer and after trying to converse with this man we eneded up hanging up. Daily they still call us and we tell them No thank you and we are not... Read more

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We closed an account for our daughter who was away at college. We obtained a check for the balance remaining in her account so she could open a new banking account more convenient to her while attending college. This was all done in person at the main office of the credit union. A few weeks later we received the attached letter threatening "aggressive legal action" to recover $4.00 they say is owed. This was the first information received... Read more

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